Quality Assurance Auditor

This Is How We Fly

At JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

As a Quality Assurance Auditor, you are responsible for executing JSX’s audit program in accordance with the GMM. You work closely with all areas of Technical Operations, as well as outside maintenance and service providers, to ensure all deviations and findings are properly documented and effectively resolved.

A Day in the Life:

Your day will be detail-driven and compliance-focused, centered around ensuring audit integrity and continuous operational improvement. Typical responsibilities include:

• Audit Execution: Conduct internal and external audits in accordance with JSX’s GMM, documenting all findings accurately within the audit system.
• Fuel Audit Compliance: Perform IFQP Level Fuel Audits in alignment with IATA standards.
• Audit Planning & Scheduling: Maintain and update the audit schedule in accordance with the current CASS Audit Program outlined in the GMM.
• Findings & Corrective Actions: Track all audit findings and ensure corrective actions are received within required timeframes based on the severity category.
• Corrective Action Review: Evaluate responses to audit findings to ensure root cause identification, interim mitigation, and long-term corrective action plans are thorough and effective.
• Investigations & Special Audits: Conduct audits and investigations as requested by management or the CASS Review Board, including annual reviews of materials and aircraft repair facilities.
• Follow-Up Evaluations: Perform comprehensive, special, and follow-up evaluations to verify compliance and effectiveness of corrective actions.
• Reporting & Metrics: Generate detailed audit reports for CASS and Audit Review Board meetings, including completed audits, open findings, and corrective action timelines.
• Process Oversight: Audit internal and external policies and procedures, including IEP checklists, to ensure the effectiveness of the overall audit program.
• Additional Support: Perform other duties as assigned in support of audit and compliance objectives.

Why You’ll Love This Role:

• Make a Tangible Impact: Your work directly strengthens safety, compliance, and operational excellence, ensuring the highest standards are upheld across the organization.
• No Two Days Are the Same: You’ll engage in a variety of audits, investigations, and evaluations, making each day dynamic and intellectually engaging.
• Be Part of a Team That Values You: You’ll collaborate with a dedicated, supportive team that is committed to safety, accountability, and continuous improvement.
• Opportunities to Grow: You’ll expand your expertise in regulatory compliance, audit practices, and operational systems while gaining exposure across multiple areas of Technical Operations.
• You’re More Than a Number: Your insights and findings play a critical role in shaping processes and driving improvements, making your contributions highly visible and impactful.

What Makes a Successful Quality Assurance Auditor?

We’re looking for someone who is:

• Detail-Oriented: You have a sharp eye for accuracy, ensuring audit findings, documentation, and compliance requirements are precise and complete.
• Critical Thinker: You assess complex audit results, identify root causes, and make sound, objective recommendations that strengthen compliance and safety.
• Communicative: You clearly and confidently share findings, expectations, and corrective actions with stakeholders across multiple teams.
• Organized: You effectively manage audit schedules, findings, and follow-ups, ensuring deadlines are met and nothing falls through the cracks.
• Safety-Oriented: You prioritize safety and regulatory compliance in every action, holding yourself and others accountable to the highest standards.
• Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.

Required Experience:

• High school diploma/GED
• Will require consistent travel to perform audits throughout our system.

Preferred Experience:

• 3+ years of aviation audit experience regarding Internal/External IEP for part 135 or equivalent.

Skill, Licenses, & Certifications:

• Adept in using the Microsoft Office suite

Pay & Perks:

Compensation is $75,000 - $85,000 annually. This was established after performing market research and is aligned with our approach to compensation.

• Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.

Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!