Quality Assurance Auditor

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Mid level
Transportation • Travel
The Role
Performs aviation quality audits under FAR 121.373, including internal, external, supplier, maintenance-provider, fuel-provider, and special audits. Plans and closes audits, maintains databases and trend programs, documents findings, tracks corrective actions, prepares reports, and conducts investigations and training. The role monitors regulatory and company compliance, performs independent evaluations, and may travel internationally up to 80%, including driving and working in varied physical environments.
Summary Generated by Built In

Who Are We?

Whether you’re building your time in the sky or your career on the ground, we hope to be your next destination. CommuteAir is striving to be the regional airline that our passengers and employees are looking for. Our role in your career as a regional airline is an important one that we take seriously. Community, mentorship, training, and growth are all part of our DNA – we want to make your vision of a successful career in the aviation industry a reality.
 
Where Are We Going?

We are a dedicated United Airlines partner operating over 1,600 weekly flights, connecting people and their communities to the world via United’s Global Network. With corporate headquarters in Cleveland, Ohio, we operate a large fleet of Embraer 145 XR aircraft from two Crew hubs in Houston and Washington Dulles, along with maintenance bases in Houston, Washington Dulles, Albany, NY, and Knoxville, TN. We’ve grown significantly over the past 35 years and know that you will too. 
Together We Soar

Your success is our success. Community is everything to us at CommuteAir. Our diverse team is here to provide you with the tools you need to succeed. By adopting a data-driven approach, we’re innovating the traditional path to mainline by raising the bar and setting the standard for employee training and development. We offer our team comprehensive benefits, competitive pay, internal advancement programs, and personal access to flight benefits on the Star Alliance network for yourself and your family. 
Commitment to Inclusion

CommuteAir is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment. We encourage applications from individuals of all backgrounds and experiences.


Artificial Intelligence in Hiring Notice 

CommuteAir uses artificial intelligence and automated tools to support parts of our application review and recruiting process, including identifying relevant qualifications and managing candidate communications. These tools assist our recruiting team, but all screening, evaluation, and hiring decisions are made by humans. No AI system independently determines candidate eligibility or makes hiring decisions.

All employment decisions are made by human recruiters and hiring managers.

Applicants who need a reasonable accommodation during any part of the hiring process may contact our recruiting team for assistance.

 

What the position is: The Quality Auditor is responsible for performing audits as required by Federal Aviation Regulations (FAR) 121.373. In addition, the Quality Auditor will perform various duties to support CommuteAir’s Continuing Analysis and Surveillance program (CASS). The auditor has the authority to schedule and perform audits in accordance with the audit schedule.  The auditor may demand evidence in the course of audit or investigations. The auditor may approve the closure of findings after review and acceptance of corrective action.

 

Essential Functions:

  • Assist in the day-to-day monitoring of the operation to ensure compliance with all applicable Federal Aviation Regulations and Company policies/procedures
  • Review audit schedules: initiate, plan, perform and close internal, external, and special audits
  • Schedule, perform, follow-up, and close the following audits:
    • On-site Contact Maintenance Providers (with additional authorization)
    • Mail out Contract Maintenance Providers
    • C.A.S.E. (Level III or Level II candidate required)
    • Distributors & Suppliers
    • Fuel Provider and Fuel Storage Vendor
    • Internal company audits to support the CAMP
    • Special Audits
  • Maintain the audit database and trending programs
  • Prepare comprehensive evaluation/audit reports
  • Document, track, and trend findings and corrective actions to findings
  • Perform special evaluations in response to identified trends or concerns for which management has requested an independent analysis and development of solutions for review
  • Perform investigations of accidents, incidents, etc. at the request of the Quality Assurance Manager
  • Conduct training in auditing, investigation, safety, and quality concepts and techniques
  • Train other team members as outlined in the MTT
  • Regular attendance is an essential function of all positions at CommuteAir.
  • Other duties as assigned.

 Authorities:

  • Perform any task for which he/she has been licensed, trained, authorized, or delegated to perform.
  • Perform audits for which he/she has received the proper Level certification and is authorized by the QA Manager to perform.
  • Recommend maintenance and program changes to the Maintenance Program Manual.
  • Authority to conduct fact finding investigations on behalf of the Company.
  • Conduct specific position related training.

 

General requirements & qualifications:

  • Hold a current Mechanic Certificate with an airframe and power plant rating (preferred)
  • 3 years Aviation QA/QC Experience (preferred)Have Acceptable knowledge of Federal Aviation Regulations,
  • Company Manuals, Company procedures and Continuing
  • Analysis and Surveillance System.
  • Hold a valid state issued driver’s license.
  • Have the ability to travel internationally without restrictions. Up to 80% travel is expected including air travel and driving long distances if needed.
  • Ability to work independently with little oversight.
  • Ability to manage multiple assignments at one time.
  • System analysis and quality improvement techniques.
  • Satisfactory knowledge of computer systems, applications, and other office equipment & technologies.
  • Ability to working in various environments including outside during inclement weather. Must be able to climb on ladder and utilize safety equipment.
  • Outstanding contract negotiation skills.
  • Advanced Microsoft Office Suite skills, and the ability to quickly learn proprietary systems.
  • Organized with the ability to multi-task and manage competing priorities regularly.                             
  • Ability to read, speak, and understand the English language.
  • Legally authorized to work in the USA. 

 

Physical Requirements:

Medium Work:

Exerting up to 50 lbs. of force occasionally and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force consistently to move objects.  Includes extended periods and moving about on foot regularly. Ability to reach, bend, crouch, kneel, and move about in small spaces. Ability to climb ladders and stairs occasionally. 

 

Visual Acuity:

Machine operators with inspection- Includes inspection, close assembly, clerical administrative; This is a minimal standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer, extensive reading, visual inspection involving small defects, small parts, operation of machines using measuring devices, assembly or fabrication of parts

 

Environmental Conditions:

Both indoor and outside environmental conditions; activities occur inside and outside.  May be exposed to extreme temperatures occasionally. 

Able to work in a loud, noisy environment at times.  PPE may be required.

 

ADA Compliance:

CommuteAir is committed to providing equal employment opportunities and a workplace that is inclusive and accessible to all individuals. In accordance with the Americans with Disabilities Act (ADA) and applicable laws, CommuteAir ensure reasonable accommodations are available to qualified individuals with disabilities throughout the hiring process and during employment. Our goal is to foster a respectful, inclusive environment that supports accessibility and equity.

 

The above constitutes the general expectations of the role and should not be considered all inclusive.  While some things may change as the position evolves, we expect every Commute Air employee to act in the best interest of the company, our employees, and our passengers

 

 

Skills Required

  • Current mechanic certificate with airframe and powerplant ratings
  • Three years of aviation QA/QC experience
  • Acceptable knowledge of Federal Aviation Regulations, company manuals, company procedures, and the Continuing Analysis and Surveillance System
  • Valid state-issued driver's license
  • Ability to travel internationally without restrictions; up to 80% travel expected
  • Ability to work independently with little oversight
  • Ability to manage multiple assignments and competing priorities
  • Knowledge of system analysis and quality improvement techniques
  • Satisfactory knowledge of computer systems, applications, and office equipment
  • Ability to work outdoors, in inclement weather, and in loud or noisy environments; climb ladders and use safety equipment
  • Outstanding contract negotiation skills
  • Advanced Microsoft Office Suite skills and ability to learn proprietary systems
  • Ability to read, speak, and understand English
  • Legally authorized to work in the United States
  • C.A.S.E. Level III or Level II candidate qualification for applicable audits
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The Company
HQ: North Olmsted, OH
899 Employees
Year Founded: 1989

What We Do

CommuteAir is a Cleveland-headquartered regional airline that operates flights in the United States and Canada as a United Express partner for United Airlines. With more than 55 Embraer ERJ145 aircraft and up to 1,600 weekly flights, it connects communities through United’s global network. The company also maintains facilities in Houston, Albany, and Lincoln and is majority-owned by Champlain Enterprises.

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