Quality Assurance Assistant

Posted 13 Days Ago
Hiring Remotely in Brooklyn, NY, USA
In-Office or Remote
50K-60K Annually
Entry level
Kids + Family • Professional Services • Social Impact • Telehealth
The Role
Provide administrative and project-management support to the QA team: maintain accurate data and spreadsheets, track and follow up on QA issues, organize agendas and meeting minutes, manage shared team folders, prioritize tasks, and perform other duties as assigned.
Summary Generated by Built In
Company Description

New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month through accessible in-person and telehealth services. With over 50 years of experience, we remain deeply committed to clinical excellence and meaningful care for the communities we serve.

In 2025, NYPCC was recognized by City & State as both a Top Place to Work and a Top Mental Health Care Provider in New York, and we are proud to hold Mental Health America’s Platinum Bell Seal. These honors reflect our mission-driven culture and our strong emphasis on employee well-being, professional growth, and lasting impact.

Benefits of working with us:

  • We Pay Down Your Student Loans!
  • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
  • Paid Time Off and Company Paid Holidays
  • 403B Retirement Plan with Match!
  • Amazing Workplace Culture
  • NYPCC Health and Wellness Events

 

Job Description

Responsibilities

  • Provide Administrative Support to the QA team 
  • Project management support 
  • Generate and maintain accurate data using spreadsheets  
  • Follow up with staff regarding QA issues and track outstanding issues 
  • Organize agendas, generating meeting minutes, and maintaining order within the team shared folders 
  • Take meeting minutes. 
  • Accurately plan, organize and prioritize tasks given by the QA team 
  • Perform other duties as assigned by the QA team 

Qualifications

Requirements: 

  • Currently pursuing a bachelor's in social work, psychology, business or other related healthcare field or already have a degree is required 
  • Meticulous attention to detail and superior organizational skills 
  • Ability to work collaboratively in a team-oriented environment 
  • Excellent verbal and written communication skills required 
  • Exceptional time-management skills required 
  • Exceptional customer service and interpersonal skills  
  • Good presentation skills required 
  • Must be extremely flexible, capable of meeting deadlines and managing multiple priorities 
  • Must be proficient in Microsoft Office applications such as Excel and SharePoint 
  • Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary: $50,000 - $60,000

Skills Required

  • Currently pursuing a bachelor's in social work, psychology, business or related healthcare field, or already have a degree
  • Meticulous attention to detail and superior organizational skills
  • Ability to work collaboratively in a team-oriented environment
  • Excellent verbal and written communication skills
  • Exceptional time-management skills
  • Exceptional customer service and interpersonal skills
  • Good presentation skills
  • Flexible, capable of meeting deadlines and managing multiple priorities
  • Proficient in Microsoft Office applications such as Excel and SharePoint
  • Demonstrated commitment to NYPCC's mission and safeguarding principles
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The Company
350 Employees
Year Founded: 1974

What We Do

New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. Founded in 1974, this non-profit organization is dedicated to providing affordable, high-quality, and culturally sensitive mental health care to children, adolescents, and adults throughout the New York City area, with a commitment to clinical excellence and accessibility.

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