Quality Assurance Analyst

Reposted Yesterday
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Mid level
Fintech • Insurance
The Role
The Quality Assurance Analyst is responsible for Quality Assurance in Operations and User Acceptance Tests, including data extraction, script creation, issue documentation, test case design, and managing UAT reviews.
Summary Generated by Built In

This person will be responsible for the Quality Assurance of the company, grouped in two main branches:
Quality Assurance on Operation
Quality Assurance on User Acceptance Tests
MAIN DUTIES
1. Quality Assurance on Operation:
a. Production Data
i. Data Extractions from the databases
ii. Keeping track of the requests
b. Change Controls
i. Creation of the scripts that will modify information on our databases
ii. Execution of those scripts on test environments and request for approval from requestor
iii. Documentation and logging
c. User Support
i. Reception, analysis, follow up, logging and documentation of production bugs/issues
ii. Attention to enquiries about the application functionality
iii. BR and CR analysis and support for the definition
2. Quality Assurance on User Acceptance Tests
a. Test case design
b. Environment and data setup
c. Testing execution
d. Keep track of issues on every environment
e. Data Changes
f. Assistance and follow-up to users on UAT reviews.
ESSENTIAL EXPERIENCE/SKILLS
At least 3 years of experience in Quality Assurance initiatives.
Ability to manage multiple priorities at once.
Strong Analytical and problem-solving skills
Proven experience applying IT QA best practices
Bachelor’s degree on IT
Good understanding on the testing lifecycle, certification is a plus
Self-motivated, high-energy level, works well under pressure
Excellent communication skills
Good level (75%+) of English and Spanish
TECHNICAL SKILLS
Oracle (queries)
Experience in Financial Services Industry is a plus
SCRUM, CSTE, ISTQB or similar certification or training
Knowledge in.NET is a plus

Skills Required

  • At least 3 years of experience in Quality Assurance initiatives
  • Bachelor's degree on IT
  • Strong Analytical and problem-solving skills
  • Good level (75%+) of English and Spanish

Genworth Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genworth and has not been reviewed or approved by Genworth.

  • Healthcare Strength Pay is frequently described as good when considered alongside a comprehensive medical, dental, and vision package with preventive care options and expanded mental-health counseling access. On-site clinics/fitness centers in some locations and gym reimbursement further strengthen the perceived health offering.
  • Leave & Time Off Breadth Time off offerings are presented as wide-ranging, including paid volunteer time, paid family leave, time off for voting, and flexibility to roll over time in some cases. Additional programs like crisis-management time off and multiple paid-leave options contribute to a strong overall leave picture.
  • Wellbeing & Lifestyle Benefits Wellbeing support is positioned as holistic, spanning work/life services such as life coaches, digital wellbeing programs, and caregiver-focused resources. Financial wellbeing add-ons like free personal financial planning and workshops also contribute to the broader lifestyle value of the rewards package.

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The Company
HQ: Richmond, VA
5,001 Employees
Year Founded: 2004

What We Do

Genworth is an insurance company that is dedicated to help people secure their financial lives, families, and futures. Genworth Financial, Inc. is a leading insurance holding company committed to helping families achieve the dream of home ownership and address the financial challenges of aging through its leadership positions in mortgage insurance and long term care insurance. Headquartered in Richmond, Virginia, Genworth traces its roots back to 1871. Our products and services are offered through financial intermediaries, advisors, independent distributors and sales specialists.

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