Quality Assurance Analyst

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves. 

Do you want to build a fast-paced and exciting career in IT? Trupanion is looking for a self-motivated Quality Assurance Analyst who is interested in using their investigative nature to help drive functional, integration and user acceptance testing in a rapidly growing, agile organization. You’ll interact with both people and technology to support Trupanion’s internal and external systems. 

This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week. 

Responsibilities: 

• Build, document, and execute test plans to proactively identify issues 
• Test processes and end-to-end workflows across multiple platforms 
• Troubleshoot and resolve challenges with testing tools and frameworks 
• Create a knowledge base to communicate process changes to end users 
• Effectively communicate and collaborate with IT professionals, vendor partners, and internal teams in a way that is appropriate for the audience 
• Participate in development team stand-ups to understand process changes 

Qualifications: 

• 2+ years of experience in functional quality assurance support and demonstrated ability in QA or UAT operations 
• Experience working within an agile delivery methodology 
• ISTQB Certified Tester Foundation Level (CTFL) certification preferred 
• Technical support experience is preferred 

Skills: 

• Proficiency in SQL, Postman, Jira, SharePoint, Xray and Azure DevOps 
• Understanding of SDLC and STLC 
• An individual who is self-motivated, driven, passionate, and confident 
• Ability to forge strong working partnerships within IT, with internal business partners, with vendors/partners, and with external customers 
• Strong problem-solving skills, with a willingness and desire to increase knowledge base 
• Excellent oral and written communication skills, especially in escalated situations 
• Excellent organization and documentation skills 
• Experience with test automation frameworks (e.g. Selinium, Appium, Virtuoso) and scripting languages is a plus 

Compensation: 

• The base pay range for this position is $90,000 -$110,000, on a full-time schedule. 
• Along with base salary, Trupanion employees may be eligible for monthly bonuses. 
• We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years. 

Benefits and Perks:

• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

For more information about Trupanion, visit https://trupanion.com/about

Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.