Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
- Here For You (An attitude of service, empathy, and availability)
- Own It (Drive and ownership)
- Do the Right Thing (High integrity)
- Be Positive (Great attitude and a can-do positive approach to challenges)
Join our team and make a positive impact on the lives of others! We are looking for a Technical Quality Assurance Analyst for our Quality & Service team.
This role is remote with potential travel to our main office in Lake Success, NY and/or the FreedomCare hub closest to you.
Department & Position Overview
The Technical QA Analyst plays a key role in delivering high-quality digital experiences by ensuring the reliability, functionality and usability of FreedomCare’s mobile and web applications. This individual partners closely with Product, Engineering, and Design to identify defects early, validate system behavior, and support seamless releases that directly impact caregivers and members.
This role is ideal for a detail-oriented tester who can operate independently, manage complex testing scenarios, and confidently collaborate across cross-functional teams in a fast-paced environment.
Responsibilities
- Conduct manual functional, regression, and exploratory testing across iOS, Android and web applications
- Execute test cases based on product requirements, user stories, and acceptance criteria
- Identify, document, and track defects clearly and accurately
- Validate fixes and ensure issues are fully resolved before release
- Partner closely with Product Managers, Engineers, and Designers to ensure requirements are testable and risks are identified early
- Participate in sprints, release planning and readiness reviews
- Test mobile-specific features such as notifications, device compatibility, and OS behavior
- Provide clear testing feedback that improves product quality and user experience
The Ideal Candidate – Qualifications
- Bachelor’s degree or equivalent practical experience preferred
- 3–5 years of experience in manual QA testing
- Hands-on experience testing mobile applications (iOS and/or Android)
- Experience working in Agile/Scrum environments
- Experience with test management tools such as TestRail or Qase.io
- Manual QA testing – Advanced
- Mobile application testing – Advanced
- Test case creation and execution – Advanced
- Defect tracking and documentation – Advanced
- Strong attention to detail and analytical skills
- Ability to work independently in a remote environment
Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
#INDLV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $60,000 and $75,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Top Skills
What We Do
FreedomCare is a fast-growing homecare provider in the U.S. which has served over 75,000 patients and caregivers across the country. Here at FreedomCare, we help people get care from a loved one, someone they can rely on.
So why did we choose to serve this mission?
Unfortunately, traditional home care isn’t a perfect solution for those in need. Here at FreedomCare, we truly care about our patients and aim to prove it through our total commitment to their needs. With high caregiver turnover rates and frequent hospitalizations, we knew there had to be a better solution to increase quality of life for patients. Caring for loved ones can require a great deal of commitment, and caregivers need to receive pay. FreedomCare makes that happen.
How does FreedomCare stand out from any other caregiver/HHA agencies or programs?
-Fewer hospitalizations: family/friend caregivers’ involvement in care after
hospital discharge reduces readmission rate by ~25%
-Reduced medical costs: patients get better care and stay clear of hospitals
-Decreased caregiver turnover: 50% less likely when caregiver is a trusted family member or friend
-Happier patients & caregivers: ~4,000 5-star reviews
Join us in making quality home care a reality for those in need across the United States
