Quality Assurance Analyst

Company Description

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility.

Job Description

EBG is looking for a dynamic person to join our performance driven team. We are growing very quickly so we need a “hands on” person that will provide Software Testing and Quality Assurance. The purpose of Software Testing and Quality Assurance is to provide the means and also the measures for testing all the aspects of a software solution, both functionally and technically, in order to meet the requirements and overall quality of the intended solution. 

The Quality Assurance Analyst candidate should exhibit a desire to grow with the company, take pride in their work, and fit well within a diverse multi-level team environment.

Essential Functions

• Regression testing support of existing websites
• Responsible for creating an end-to-end test plan of projects; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected
• Execute test cases, typically at a black box level
• Log and track defects using the designated tracking system and tools
• Application should be tested in terms of functionality, performance, reliability, stability and compatibility with other legacy- and / or external systems
• Ensuring that every phase and feature of the software solution is tested and that any potential issue is identified and fixed before the product goes live
• Analysis of requirements to produce test cases
• Review of bug fixes and minor system enhancements to ensure expected results are achieved
• Working with the developer team to provide continuous iterative feedback
• Setting estimates and expectations for task completion, tracking on target deadlines
• Other support tasks as required

#LI-Hybrid

Qualifications

• 3+ years of real-world QA experience
• Experiences in Quality Management Software and Processes
• Familiarity with Software Development Life cycle (SDLC) and testing process
• Experience in agile, waterfall, and/or scrum development methodology
• Hands on experience in web applications and API QA
• Experience in external API integration testing (REST APIs)
• Solid knowledge of SQL complex queries, database testing.
• Self-motivated and organized
• Strong communication skills (written and verbal)
• Ability to work both individually and with a team
• Advanced knowledge of Web Standards, Accessibility Standards & Browser compatibility
• A solid working knowledge of metrics and models in product quality engineering
• An understanding of the importance of User Experience (UX) & User Interface (UI)
• Experience in the demands of deadline-driven work
• Ability to work on simultaneous projects of varying size and complexity from very small testing initiatives to testing during large projects
• Ability to work with version control systems (Git)
• Knowledge and experience in technical aspects of the software solution being tested
  • MySQL
  • CSS
  • HTML5
  • JavaScript
  • Web Services, XML, JSON
  • API integration (SOAP UI, POSTMAN, etc)

Preferred Qualifications

• Experience with Mobile
• Experience with E-Commerce systems
• Experience with JIRA
• Testing Automation Experience

Additional Information

EBG offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits 
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement Program
• Annual Day of Giving
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.