Management Level
H
Job Title: Quality Assurance Analyst
Reporting to (Job Title): Manager
About EQ
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.
EQ India provides Information Technology Services, BPO, Marketing, Sales Support, People Services & Finance Shared services support to various EQ Group companies and clients of EQ. EQ India has 1300 employees- operating out of capability centres in Bangalore and Chennai.
There has never been a better time to join EQ
Job Responsibilities:
- Review quality assurance policy and procedures
- Interpret and implement quality assurance standards
- Assist with planning, conducting and monitoring testing and inspection of transactions to ensure finished quality
- Collect and compile statistical quality data
- Produce monthly quality dashboard
- Analyse data to identify trends and areas for improvement
- Recommend and monitor corrective and preventive actions
- Communicate outcomes of quality activities
- Identify training needs and organise training interventions to meet quality standards
- Assure ongoing compliance with quality and industry regulatory requirements
Qualification / skills required:
- Strong DB, DC, and Hybrid pensions knowledge
- Knowledge of relevant regulatory requirements
- Knowledge of concepts and methodologies of QA
- Experience of quality assurance administrative processes
- Experience with implementation of corrective action programs
- Strong computer skills including Microsoft Office and Excel
- Ability to interpret German, French, Spanish, Portuguese or Italian information from multiple sources is desirable
Benefits:
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
- 31 days + 9 bank holidays (UK)
- Comprehensive Medical Assurance cover
- Two-way cab transport for staff working in UK & US shift
- Maternity leave of 6 months full pay, 10days paid paternity leave
- Accidental & Life cover 3 times of concerned CTC
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
What We Do
Our people and platforms engage customers with investments, connect businesses with markets, and enable organisations to grow.
Our vision is to be a leading global share registrar and transfer agent, offering complementary services in pensions and remediation, to help our customers succeed.
