Quality Assurance Analyst - Financial Crime Operations

Posted 10 Hours Ago
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Melbourne, Victoria, AUS
In-Office
Mid level
Professional Services • Real Estate • Consulting • Financial Services
The Role
Quality Assurance Analyst responsible for reviewing and assuring AML/CTF investigations, including KYC, transaction monitoring, enhanced customer due diligence, customer risk assessments, and complex financial crime investigations. The role identifies process improvements, analyzes QA data, coaches analysts, supports training, remediates quality issues, and assists with stakeholder management. Candidates need AML/CTF regulatory expertise, quality assurance experience, strong analytical and communication skills, and advanced Microsoft Office proficiency.
Summary Generated by Built In
Company Description

Since 2002, KordaMentha has been entrusted with some of the region’s most complex and sensitive commercial situations. We are an advisory and investment firm at heart, helping corporations, financiers, lawyers, private investors and government clients to grow, protect and recover value.

Our capabilities extend far beyond our core expertise

Fiercely independent, strategically local, and with a bias for action, we focus on doing what is right by our clients, our people and the wider communities across Australia, New Zealand, Singapore and Indonesia. We provide bold and impactful solutions that deliver growth, certainty and value.

There is strength in difference.  Join our team and experience a career and opportunities with a difference.

We are passionate about supporting the broader financial services industry in order to improve its collective capability and in turn, strengthen Australia against the threat of financial crime. We adopt a highly collaborative and practical approach to solving complex problems. Our differentiator is our ability to provide practical advice that is gained from a combined 40+ years of experience. We understand the challenges faced by our clients because we have walked in their shoes. We are passionate about delivering workable solutions and imparting knowledge to improve our client’s capability.

Job Description

An exciting opportunity exists to join KordaMentha Implementation Services as a Quality Assurance Analyst for Financial Crime Operations on an initial 12-month fixed term contract. You will be part of the KordaMentha team responsible for the reviewing and assuring the quality of AML/CTF investigations, including Transaction Monitoring (TM), Enhanced Customer Due Diligence (ECDD), customer risk assessments, complex financial crime investigations, as well as general operational support.

We are particularly interested in candidates with strong experience conducting or quality assuring TM and ECDD investigations, ideally within banking, payments, fintech or cryptocurrency environments. 

Key responsibilities may include:

  • Perform quality checks on activities such as KYC, TM, ECDD etc., providing key insights to the QA Manager
  • Identifying improvement opportunities in processes and procedures and provide guidance to stakeholders
  • Assist QA Manager to identify, create and deliver training themes from QA output results
  • Coaching and feedback to Analysts regarding QA output results
  • Act as trusted SME for Analysts, assisting with remediating QA issues/breaches
  • Assist Managers and team leads with stakeholder management related to QA results
  • Reporting and analysing data

You will be working with a team of subject matter experts and will undergo our comprehensive training program, including potential opportunities to complete formal AML/CTF qualifications.

Qualifications

We are looking for Quality Assurance Analysts with the following experience:

  • 2 – 3+ years’ experience in AML/CTF, preferably in a Quality Control/Quality Assurance role.
  • Strong understanding, knowledge, and application of AML/CTF regulations.
  • Knowledge across multiple AML/CTF disciplines, in particular ECDD, Transaction Monitoring, and/or KYC. 
  • Experience in cryptocurrency, fintech, payments or other high-volume regulated environments would be highly regarded. 
  • Understanding of, and experience in, Quality Assurance, Regulatory, and/or Risk Frameworks.
  • Ability to analyse qualitative and quantitative data and draw and communicate conclusions.
  • Very high attention to detail.
  • Motivated self-starter with the ability to prioritise workloads and meet agreed timelines.
  • Ability to act with discretion and maintain confidentiality.
  • Excellent interpersonal and communication (verbal and written) skills, with a strong client focus.
  • Effective relationship building.
  • Advanced skills in Microsoft Office Word, Excel, and Outlook.
  • A passion for developing and coaching a team of Analysts.

Additional Information

If this is the role for you, we want to hear from you. Please submit your resume and cover letter via our online portal.

To be considered for the role, you must be eligible to work in Australia.

Please note candidate interviews may commence as applications are received.

We believe recruitment should be personal, which is why every CV at KordaMentha is reviewed by a person, not AI.

Recruitment and Search Firms:

While your interest is appreciated, KordaMentha does not take responsibility or accept charges for unsolicited approaches.

              

Skills Required

  • 2–3+ years of experience in AML/CTF, preferably in a quality control or quality assurance role
  • Strong understanding, knowledge, and application of AML/CTF regulations
  • Knowledge of ECDD, transaction monitoring, and/or KYC
  • Experience in cryptocurrency, fintech, payments, or other high-volume regulated environments
  • Understanding and experience with quality assurance, regulatory, and/or risk frameworks
  • Ability to analyze qualitative and quantitative data and communicate conclusions
  • Very high attention to detail
  • Ability to prioritize workloads and meet agreed timelines
  • Ability to act with discretion and maintain confidentiality
  • Excellent verbal and written interpersonal and communication skills
  • Effective relationship-building skills
  • Advanced skills in Microsoft Word, Excel, and Outlook
  • Passion for developing and coaching a team of analysts
  • Eligibility to work in Australia
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The Company
HQ: Melbourne
600 Employees
Year Founded: 2002

What We Do

KordaMentha is an Australian advisory and investment firm that provides specialist restructuring, forensic accounting, real estate, and technology and data advisory services.

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