Quality Assistant

Posted 20 Hours Ago
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Gdańsk, Województwo pomorskie
Mid level
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
A global provider of technology products, services, and solutions.
The Role
As a Quality Assistant, you will support quality processes, manage quality assurance issues, analyze data, assist with audits, and ensure compliance with ISO 9001 standards. You'll also handle customer complaints and collaborate across departments to resolve quality-related issues.
Summary Generated by Built In

Position:
Quality Assistant
Job Description:
Job Overview
Working within the EMEA Quality Team, you will play a crucial role in supporting quality processes and maintaining high standards of compliance across the organization. The position will focus on managing quality assurance issues, analyzing data, supporting audits, and ensuring compliance with ISO 9001 and other relevant standards. You will also assist with customer complaints, and quality improvement initiatives.
Key Responsibilities

  • Support Customer Experience (CE) with quality assurance issues.
  • Analyze data and generate quality reports for the EMEA region.
  • Handle customer complaints, support 8D reporting.
  • Collaborate and coordinate with departments to resolve quality-related queries and issues.


Requirements

  • 3+ years in quality department or equivalent customer support or aftersales function.
  • Proficiency in data analysis, MS Office. Experience in Quality systems would be advantageous.
  • Strong organizational and communication skills.
  • Ability to work independently and address quality concerns effectively.


Benefits

  • Full-time role with a permanent contract.
  • Flexible working hours, and lunch breaks.
  • Opportunity to work in a dynamic, multicultural environment.
  • MyBenefit platform, Multisport, Medical Insurance


Join our EMEA Quality Team and contribute to maintaining and improving the high standards that define us as industry leaders. Be part of a company that values innovation, collaboration, and customer satisfaction.
#LI-DK1
Location:
PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type:
Full time
Job Category:
Supply Chain Services

What the Team is Saying

Kim Tedesco
Marta Bialach-Wiercinska
Ricardo Rodriguez
Michelle
Taylor
The Company
HQ: Centennial, CO
22,000 Employees
On-site Workplace
Year Founded: 1935

What We Do

A Fortune 500 company, ranked #133 in 2024, with over 22,000 employees worldwide, Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. Arrow.com is the easiest place for innovators to create, make and manage technology.

Why Work With Us

Arrow is much more than products and services. We are a team of many backgrounds in a global ecosystem, working toward one common goal: to help customers create a better tomorrow, where innovation improves the quality of life and the benefits of technology are more accessible to all. Join us in building a better tomorrow for many!

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Arrow Electronics, Inc. Offices

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Depending on the work location, Arrow Electronics employees have the ability to work either in the office or remotely based on their work assignments.

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