Join us at St. Anne’s Family Services: Making a Difference in Families' Lives
About Us: St. Anne's Family Services is dedicated to transforming lives and communities. We're committed to providing unwavering support to families, from pregnancy to parenthood and childhood to adulthood. Our work brings about life-changing transformation, and we're seeking a Quality Assistant to join our team and be a vital part of this mission.
Why Choose Us:
- Making a Difference: Every day, you'll contribute to breaking the cycles of poverty and ensuring families stay together, creating a lasting impact by supporting our teams.
- Collaborative Environment: Join a passionate team dedicated to our mission, where your insights and expertise are valued.
- Professional Growth: We support your career development and offer training to help you grow.
- Community Impact: Become part of a trauma informed organization that makes a positive difference.
- Work-Life Flexibility: We offer hybrid schedules for many roles and a 9/80 work schedule.
Salary and Benefits:
- Pay Rate: $25.62/hourly
- Paid Time Off: 10 paid holidays, and a generous PTO policy
- Employee Assistance Program (EAP)
- Medical, Non-Stop Benefits Card (we pay for most medical services and copays!)
- Dental, and Vision Insurance, Pet Insurance
- Chiropractic and Acupuncture services, 20+ visits per year
- Disability Insurance
- 403(b) Retirement Plan
- 403(b) Company Match
- Flexible Spending Accounts (FSA)
- And more!
Compensation: In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.
Role Summary: The Quality Assistant will provide administrative and clerical support for the Quality department functions, including contract compliance, quality improvement, learning & development, and board governance. This position will also support our agency Continuous Quality Improvement (CQI) efforts through data entry and reporting.
- Schedule: Monday – Thursday, 09:00 AM – 06:00 PM; Friday 09:00 AM – 05:00 PM; Every other Friday off!
- Location: 155 N. Occidental Blvd, Los Angeles, CA 90026
- Opportunity for a hybrid schedule after 6 months of hire
Duties and Responsibilities:
- Support meetings as requested by Quality staff through coordinating logistics, documenting minutes, communicating next steps, and tracking follow-up items. Act as an active note taker and synthesize notes for summary distribution as needed.
- Oversee spending and ensure all documentation is completed for Quality department company credit cards in compliance with Finance processes.
- Support accreditation, contract audits, and licensing activities by helping organize, preparing materials, etc. for submission deadlines and site visits.
- Provide oversight of Quality staff supplies with organization, purchasing, and distribution. Ensure adequate supplies/stationery and office equipment is maintained in compliance with inventory and finance processes.
- Support learning and development activities through data entry, reports, monitoring and responding to inquiries submitted to the Learning email inbox, entering external training verification forms into Relias, and printing/preparing training materials.
- Maintain department SharePoint site to maximize utilization and support organization.
Qualifications:
- A minimum of a High school diploma with 4 years experience or Associate degree with 2 years experience, required
- Bachelor’s degree; degree in related field and/or work experience in the social service field preferred
- Experience in Microsoft Office, Excel, Zoom, Teams, web browser, etc.
- Excellent verbal communication skills with program participants, visitors, volunteers, and employees.
St. Anne's Family Services is an equal opportunity employer and encourages candidates from all backgrounds to apply!
Skills Required
- High school diploma with 4 years experience OR Associate degree with 2 years experience
- Experience in Microsoft Office and Excel
- Experience with Zoom and Teams and general web browsers
- Experience using Relias and maintaining SharePoint sites
- Excellent verbal communication skills with participants, visitors, volunteers, and employees
- Bachelor's degree or related field and/or social service work experience
St. Anne's Family Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about St. Anne's Family Services and has not been reviewed or approved by St. Anne's Family Services.
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Healthcare Strength — Health coverage includes medical, dental, vision, life/AD&D, disability, and an Employee Assistance Program, with FSAs available. Wellbeing extras such as an onsite gym and wellness-oriented offerings are also noted.
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Retirement Support — A 403(b) plan with employer contribution or match is offered, bolstering long‑term financial security. Feedback suggests this is a consistent element of the total rewards package.
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Flexible Benefits — Scheduling flexibility such as a 9/80 workweek and hybrid options applies to some positions. This flexibility may help balance compensation tradeoffs for certain roles.
St. Anne's Family Services Insights
What We Do
St. Anne’s mission is to work together to build safe, nurturing and resilient families—from pregnancy to parenthood and from childhood to adulthood—for generations to come. We want our families to experience the health and security they deserve so their children can thrive, creating loving homes and opportunities in their lives as they grow. By providing critical services and programs to more than 2,600 families we can be an agent of change to help eliminate generational poverty. Opened in 1908 as a safe refuge for unwed mothers, St. Anne’s has evolved into one of the most highly regarded social-service agencies in the country. We offer residential care, transitional and supportive housing, family education and mental health services, early childhood education and workforce development. These comprehensive and intergenerational programs break cycles of homelessness, poverty, neglect and abuse for the most vulnerable families in Los Angeles. We build thriving families and brighter futures. St. Anne’s is accredited through the Council on Accreditation (COA). COA accreditation means that our organization’s programs, services, administration, and management have been rigorously evaluated and meet best practice standards.
