Quality and Risk Manager
Fairfield Independent Hospital
37.5 Hours & Permanent
Salary: Up to £50,000 per year (depending on level of experience, training and qualification)
Fairfield Independent Hospital in St Helens is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Quality and Risk Manager to join their team of staff in the Quality Assurance department.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties of this role include:
Lead and coordinate the hospital’s quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards.
Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements.
Develop, review, and improve clinical governance systems, policies, and procedures across the hospital.
Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures.
Coordinate responses and action plans following inspections and audits, ensuring outcomes are tracked and completed within required timeframes.
Support the hospital in achieving and maintaining a 'Good' or higher regulatory rating.
Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes.
Applicants should meet the following criteria:
Previous experience in the healthcare industry, with a background in governance or risk management.
Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks.
Experience conducting complex investigations, including Root Cause Analysis (RCA).
Excellent interpersonal and communication skills with the ability to present and educate confidently.
Proven ability to facilitate change, lead projects, and work collaboratively across teams.
Relevant health-related qualification and evidence of ongoing professional development.
Strong data analysis and report-writing skills with an eye for identifying trends and driving improvement.
Experience working in an independent healthcare setting.
Qualification or training in quality improvement methodologies (e.g. Lean, Six Sigma).
Familiarity with governance platforms or incident reporting tools used in healthcare.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
25 days holiday per year + bank holidays, increasing to 30 days with service
Management Bonus Scheme
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy
Skills Required
- Previous experience in the healthcare industry with a background in governance or risk management
- Strong knowledge of clinical governance, CQC, HIS, HIW standards, and national quality frameworks
- Experience conducting complex investigations, including Root Cause Analysis
- Excellent interpersonal and communication skills, including confident presentation and education abilities
- Proven ability to facilitate change, lead projects, and collaborate across teams
- Relevant health-related qualification and evidence of ongoing professional development
- Strong data analysis and report-writing skills with the ability to identify trends and drive improvement
- Experience working in an independent healthcare setting
- Qualification or training in quality improvement methodologies such as Lean or Six Sigma
- Familiarity with healthcare governance platforms or incident reporting tools
What We Do
Circle Health Group is the UK's leading independent provider of hospital services and the country's largest private hospital network. It operates hospitals across the UK, offers neurological and musculoskeletal rehabilitation and pathway management services, and runs clinics in China. Its network includes 54 hospitals, more than 2,000 beds, over 6,500 consultants, approximately 10,000 employees, and 2.5 million annual patient visits.
