Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?
Position Overview
We’re seeking a hands-on and proactive Quality & Lean Manager – Operations to lead quality improvement and Lean initiatives at our Rydalmere site. In this newly created role, you’ll work closely with fabrication and warehouse teams to ensure our made-to-order window covering products consistently meet high standards. You'll drive root cause analysis, embed Lean practices on the shop floor, and coach teams in problem solving and continuous improvement. This is a key leadership role focused on building sustainable quality processes and enhancing overall operational performance.
What you'll do
- Lead and maintain quality control programs across fabrication and warehouse operations, ensuring adherence to internal standards and customer expectations
- Analyse quality data, customer feedback, and production reports to identify trends, root causes, and improvement opportunities
- Implement and champion Lean Manufacturing tools and techniques to streamline processes, reduce waste, and drive continuous improvement
- Coach and upskill teams in problem solving, visual management, root cause analysis, and performance gap resolution
- Collaborate with cross-functional teams to resolve supplier quality issues and ensure accurate procurement specifications
- Oversee the non-conformance and dispensation processes, including documentation, investigation, and corrective actions
- Coordinate calibration schedules for equipment and maintain quality assurance records and compliance documentation
- Monitor delivery performance metrics and lead initiatives to improve order fulfilment accuracy and timeliness
Who you are
You’re a hands-on, technically minded professional with strong problem-solving skills and a passion for continuous improvement. You communicate clearly, lead by example, and influence at all levels. With experience in quality and Lean practices in a production or warehouse environment, you thrive on driving efficiency, coaching teams, and delivering high standards every day.
What's in it for you
- Access to Club Social – exclusive benefits and events
- On-site parking for convenience and ease
- Signature career development opportunities to help you grow professionally
- Enjoy a generous employee discount on our products
- Be part of an amazing culture with strong collaboration across teams
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
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What We Do
Hunter Douglas offers premium, intelligent window fashions that beautifully transform natural light and enhance your home's interiors. Our products are thoughtfully engineered to craft your perfect light, and many designs offer additional energy efficiency and child safety benefits. A versatile product portfolio and broad selection of innovative operating systems—including advanced automation—allow you to effortlessly choose the look you desire and how your window treatments function.
