Quality Advancement Investigator

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
27K-30K Hourly
Junior
Kids + Family • Social Impact
The Role
Conducts OPWDD 624/625 investigations involving incidents, abuse, and unusual occurrences. Manages multiple investigations, meets regulatory deadlines, monitors incidents and medication situations, prepares trend reports, provides staff training, supports evacuation drills, and maintains compliance with agency policies and New York State OPWDD regulations. Requires investigator certification or the ability to obtain it, strong organizational and communication skills, reliable transportation, and flexibility for evening and weekend work.
Summary Generated by Built In
Overview

Completes 624/625 investigations. To support and promote the mission, vision and values of Heritage Christian Services, Inc.


Pay for this position:  $26.92 / hr - $29.80 / hr


The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting

Responsibilities
  • Completes assigned 624/625 investigations, with attention to regulatory timeframes and responsibilities, and all related processes.
  • Participate in OPWDD investigator training and outside vendor training to become a certified investigator. Becoming a certified investigator takes approximately 6 mos-1 year, minimum.
  • Participate in continuing education/training surrounding investigations and investigatory processes.
  • Ability to implement and manage multiple, simultaneous investigations.
  • Compliance with agency policies and procedures and NYS OPWDD rules and regulations.
  • Provide staff education and training related to incident reporting and abuse.
  • Monitoring and oversight of unusual occurrences, and unusual med situations, as assigned.
  • Responsible for trend reports, minimally semi-annually. for assigned sites relative to unusual occurrences and unusual med situations.
  • Participate in administrative supervised evacuation drills at programs, as assigned.
Qualifications
  • Minimum of one-year experience supporting individuals with developmental disabilities.
  • Four-year degree within a human service related field preferred.
  • Experience/certification as an OPWDD investigator (or ability to become certified)
  • Experience and knowledge of OPWDD regulations preferred.
  • Must be flexible to work evenings and weekends when necessary.
  • Must have strong interpersonal skills, excellent organization, written and verbal skills. 
  • Must demonstrate the ability to manage multiple details/tasks.
  • Valid driver’s license that is in compliance with Heritage Christian Services’ motor vehicle record standards, and reliable transportation to and from work.

Our Commitment to Equity and Justice

 

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

Skills Required

  • At least one year of experience supporting individuals with developmental disabilities
  • Four-year degree in a human services-related field
  • Experience or certification as an OPWDD investigator, or ability to become certified
  • Experience and knowledge of OPWDD regulations
  • Flexibility to work evenings and weekends when necessary
  • Strong interpersonal, organizational, written, and verbal communication skills
  • Ability to manage multiple details and tasks simultaneously
  • Valid driver's license meeting employer motor vehicle record standards
  • Reliable transportation to and from work
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The Company
3,000 Employees
Year Founded: 1979

What We Do

Heritage Christian Services is a nonprofit human services agency serving communities across New York. It supports children, older adults, and people with intellectual and developmental disabilities through residential and day programs, respite, self-direction, community services, supported employment, care assistance, therapeutic riding, and wellness initiatives. Its mission centers on inclusion, dignity, respect, and helping people build meaningful lives and community connections.

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