Quality Administrator

Posted 2 Days Ago
Be an Early Applicant
Franklin, MA, USA
In-Office
22-27 Hourly
Entry level
Healthtech
The Role
Provide administrative support for the Quality Management System: document control, records management, audit preparation assistance, nonconformance tracking, data entry, and deviation waiver monitoring while learning QMS and AS9100-related processes.
Summary Generated by Built In

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum.

At our Plansee site in Franklin, USA, we specialize in transforming semi-finished molybdenum and tungsten products into complex components—leveraging decades of precision manufacturing and engineering excellence.

Join a highly motivated team in Franklin, USA, where local expertise meets the global knowledge and values of the Plansee Group.

 

Position type: Hourly

 

Responsibilities

QMS Administrative Support

  • Assist in maintaining QMS documentation under supervision to ensure compliance with AS9100 standards
  • Follow established procedures to support quality system updates and changes
  • Learn and apply basic continuous improvement concepts
  • Compile document packages to be uploaded to customer portals

Document Control

  • Process document revisions, formatting, and controlled distribution per defined procedures
  • Ensure controlled copies are properly issued and tracked
  • Identify and report discrepancies in documentation to senior team members

Records Management

  • Maintain and organize quality records (digital and physical) for accuracy and accessibility
  • Ensure proper filing, labeling, and retention of documents in accordance with company policies
  • Retrieve records for audits and internal requests as needed

Audit Preparation Support

  • Assist in preparing documentation and records for internal and external audits
  • Help compile audit packages and organize supporting materials
  • Learn audit processes and participate as a support resource

Nonconformance & Corrective Action Tracking

  • Maintain accurate records of internally issued nonconformances and track timely root cause & corrective actions (RCCA) activities
  • Follow up on open items and escalate overdue actions to senior staff

Data Entry & Reporting

  • Generate basic Quality notification reports under guidance
  • Ensure data accuracy and completeness

Deviation Waiver Tracking & Monitoring

  • Maintain & monitor records of deviation waivers submitted to customers for review/approval

Education and Experience

  • Associate’s degree is preferred
  • SAP experience is a plus
  • Administrative or quality-related experience
  • Exposure to regulated environments (manufacturing, aerospace, AS9100/ISO) is a plus

Skills and Competencies

  • Strong attention to detail and accuracy
  • Basic understanding of document control and recordkeeping principles
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Ability to follow structured processes and instructions
  • Good organizational and time-management skills
  • Effective communication and willingness to learn
  • Ability to interact across Quality, Production, Sales, and Engineering teams

 

Benefits

  • Medical - 90% paid for with 100% reimbursement on deductible

  • Dental

  • Vision

  • Flexible spending accounts

  • Company paid life and disability insurance

  • 401 K w/ company match

  • Time off Benefits

  • Pay range: $22-$27/hr + Bonus plan

  • And much more!

 

Equal Employment Opportunity 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. 

 

Recruitment Team | u[email protected]

 

Plansee USA LLC

Skills Required

  • Administrative or quality-related experience
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong attention to detail and accuracy
  • Basic understanding of document control and recordkeeping principles
  • Ability to follow structured processes and instructions
  • Good organizational and time-management skills
  • Effective communication and willingness to learn
  • Ability to interact with Quality, Production, Sales, and Engineering teams
  • Associate's degree
  • SAP experience
  • Exposure to regulated environments (manufacturing, aerospace, AS9100/ISO)
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The Company
Mamer
2,092 Employees

What We Do

The Plansee Group We specialize in the processing of molybdenum and tungsten. Ceratizit processes tungsten carbide into tools. Plansee processes molybdenum and tungsten metals into semifinished products and components. The supply of our key raw materials molybdenum and tungsten is also guaranteed. Global Tungsten & Powders supplies tungsten and tungsten carbide powder both to the Plansee Group as well as to external customers. Molymet supplies molybdenum powder

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