QO DP Tech III

Posted Yesterday
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Kalamazoo, MI, USA
In-Office
24-39 Hourly
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Reviews and approves pharmaceutical manufacturing and packaging batch records, audit reports, and cGMP documentation. Performs real-time quality impact assessments, supports batch release, identifies deviations, maintains inspection readiness, and assists with regulatory inspections. Leads or participates in quality risk management, CAPA effectiveness, continuous improvement, and Right First Time initiatives. Maintains quality procedures and collaborates with manufacturing and packaging teams to resolve compliance issues using enterprise quality and operational systems.
Summary Generated by Built In
Use Your Power for Purpose
Every day, Pfizer's unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients.
What You Will Achieve
You will be a member of Pfizer's dedicated and highly effective Quality Assurance Drug Product Batch Record Review team. You will evaluate and review Pfizer's clinical and commercial batches of drugs. You will make sure that product and process documents match the specifications based on established sampling and statistical process control procedures. Your expertise will help in identifying deviations from established standards, in the manufacturing and packaging of products. In the relevant cases you will approve change control activities to ensure compliance with configuration management policies.
As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative teaming environment for your colleagues.
It is your hard work and commitment that will make Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
  • Contribute to the completion of complex projects, manage own time to meet agreed targets and develop plans for work activities on own projects within a team.
  • Create, review and approve Good Manufacturing Practices {also cGMP} audit reports.
  • Review and approve Manufacturing and Packaging records to ensure that the information and documentation conforms to Pfizer policy and cGMP's.
  • Accurately communicate supply, operational needs or Quality Operations (QO) perspectives and escalate issues with potential market or stability impact.
  • Ensure that all documents received in the batch release area reviewed for completeness and accuracy.
  • Provide Real Time Quality impact assessments and decisions on product and medical device issues, independently.
  • Maintain inspection readiness, support inspections from regulatory agencies & customers and improve quality assurance systems.
  • Participate in Green/Black belt projects, Right First Time (RFT) Improvement projects, Corrective Action / Preventative Action Effectiveness, etc. as appropriate.
  • Assist and support the manufacturing/packaging staff in detecting and solving compliance errors in real time during manufacturing and packaging operations.
  • Help to define appropriate action plans for improvement and follow-up and communicate action closures.
  • Lead/Participate in Quality Risk Management (QRM) assessments that gain approval through Site and Area Quality Operations (QO) Management.
  • Maintain SOPs/OJTs/etc. for Manufacturing and Packaging records.
  • Work with Operations to correct and reduce errors through effective communication and continuous improvement initiatives.
  • Serve as audit support SME as needed.
  • Drive continuous improvement initiatives to support the overall attainment goal.
  • Support IMEX initiatives within the team.
  • Utilize appropriate systems to complete tasks (LRT, LIMs, SAP, PacOne, QTS, PDOCs, etc...).

Here Is What You Need (Minimum Requirements)
  • Applicant must have a High School Diploma and 4+ years of experience
  • Experience in pharmaceutical industry
  • Experience in Quality administered systems
  • Sound knowledge of current Good Manufacturing Practices {part of GxP}
  • Ability to work in a team environment within own team and interdepartmental teams
  • Effective written and oral communication skills

Bonus Points If You Have (Preferred Requirements)
  • Experience at a manufacturing site
  • Experience of writing and managing deviations
  • Experience in production batch record review, Enterprise Resource Planning system, investigation of non-conformance, root cause analysis and change control management
  • Experience with the following systems: eQMS, gLIMS, SAP, PDOCs, LRT, Batch Tracker

Physical/Mental Requirements
  • Office position with time in the production environment.
  • Consistently produces quality work.
  • Must be able to work in a team environment within own team and interdepartmental teams.
  • Must work under short timelines while maintaining quality work.
  • Must have strong written and oral communication skills.

Non-Standard Work Schedule, Travel, or Environment Requirements
  • Flexible working hours (1st shift).
  • Work Location Assignment: On Premise

Other Job Details
  • Last day to apply: September 3rd, 2026.

The salary for this position ranges from $23.64 to $39.39 per hour. In addition, this position offers eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company's policies. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies only to the United States - Michigan - Kalamazoo location.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Quality Assurance and Control

Skills Required

  • High School Diploma
  • 4+ years of experience
  • Experience in the pharmaceutical industry
  • Experience with quality-administered systems
  • Knowledge of current Good Manufacturing Practices (cGMP) and GxP
  • Ability to work in team and interdepartmental environments
  • Effective written and oral communication skills
  • Experience at a manufacturing site
  • Experience writing and managing deviations
  • Experience with production batch record review
  • Experience with Enterprise Resource Planning systems
  • Experience investigating non-conformances
  • Experience with root cause analysis
  • Experience with change control management
  • Experience with eQMS, gLIMS, SAP, PDOCs, LRT, or Batch Tracker

What the Team is Saying

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Pfizer
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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Pfizer Offices

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 2.5 days a week
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