QMS Administrator

Job Description

Illuminate USA, located in the heart of Central Ohio, is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we’ve rapidly grown to over 1,600 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere.

This is an exciting time to join Illuminate USA as we continue to grow and innovate. We’re not just building solar panels, we’re building a team of dedicated, passionate associates eager to make a real impact. If you’re looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you!

We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area.

Job Summary:

Illuminate USA is seeking a QMS Administrator to provide administrative and operational support to the Quality Management Systems (QMS) team. This role is critical to supporting the organization’s efforts to strengthen document control, change management, auditing processes, and overall quality system effectiveness.

The ideal candidate is highly organized, detail-oriented, and able to collaborate across multiple departments to support continuous improvement initiatives and maintain compliance with quality management standards.

Reports to:

QMS Manager

Essential Duties and Responsibilities:

• Support the QMS team in collecting, organizing, and formatting documents from multiple departments for submission into the document control system.

• Assist employees across the organization with locating, creating, updating, and approving controlled documents.

• Coordinate and communicate internal audit schedules and distribute audit results under the direction of QMS leadership.

• Participate as a member of the internal audit team, supporting compliance, document control, and process audits.

• Assist in maintaining and improving QMS software functionality and user experience.

• Support QMS engineers and specialists with initiatives related to non-conformance reporting, corrective and preventive actions (CAPA), and change management.

• Provide administrative and logistical support during external audits.

• Contribute to continuous improvement projects related to the organization’s quality management system.

• Provide additional administrative and project support to the Quality team as needed.

Minimum Qualifications:

• Bachelor’s degree in science, business management, or a related field

• 3+ years of experience in an administrative, quality assurance/quality control, or operations role.

• Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills with strong attention to detail.

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and other office tools such as Adobe and Visio.

• Experience using QMS software such as Intelex, QT9, Compliant Pro, ComplianceQuest, or similar platforms.

• Experience participating in or supporting internal audits.

• Ability to collaborate across departments and support cross-functional quality initiatives.

Preferred Qualifications:

• Foundational knowledge of ISO 9001:2015 or experience working within a formal quality management system.

Work Environment & Physical Requirements

• This role is performed on-site in an office environment at our Pataskala, Ohio facility.

Must be able to:

• Sit and work at a computer for extended periods.

• Stand, walk, and move throughout the facility as needed.

• Use standard office equipment (computer, phone, copier, scanner).

• May occasionally support early morning, evening, or weekend meetings based on scheduling needs

Preferred Qualifications:

• Foundational knowledge of ISO 9001:2015 or experience working within a formal quality management system.

At Illuminate USA, we are committed to fostering an inclusive and diverse workplace.

We proudly embrace equal opportunity for all, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Your unique background and experiences are valued here, as we believe they strengthen our team and drive our mission forward.

Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.