QC Manager

Posted 9 Hours Ago
Be an Early Applicant
Jakarta, IDN
In-Office
Mid level
Artificial Intelligence • Machine Learning • Robotics • Software
The Role
Leads quality control for AI data collection and video auditing. Develops SOPs, quality standards, audit guidelines, scoring systems, and QC processes; monitors performance and quality metrics; conducts audits and root-cause analysis; coaches and calibrates auditors; collaborates cross-functionally to resolve issues; prepares quality reports; and manages the QC team toward operational targets.
Summary Generated by Built In

Job Description

  • Lead the Quality Control function for AI data collection, and video auditing

  • Develop and maintain SOPs, quality standards, audit guidelines, and QC processes.

  • Monitor auditor performance, accuracy, error rates, and overall quality metrics.

  • Conduct regular quality audits and identify recurring issues, gaps, and root causes.

  • Establish QC scoring systems, checklists, and quality evaluation frameworks.

  • Provide feedback, coaching, and calibration sessions to improve team accuracy and consistency.

  • Collaborate with Operations, Training, and other teams to resolve quality issues and improve processes.

  • Prepare quality reports and provide data-driven recommendations to management.

  • Lead and develop the QC team to achieve quality and operational targets.

Job Requirements

  • Bachelor’s degree in Business, Engineering, Data, Management, or a related field.

  • 3–5 years of experience in Quality Control, Quality Assurance, Audit, Operations, or related fields.

  • Experience managing a QC/QA team in a high-volume operational environment.

  • Proven experience creating and implementing SOPs, quality standards, and QC processes.

  • Strong analytical, problem-solving, and attention-to-detail skills.

  • Strong leadership and communication skills.

  • Fluent in Mandarin Chinese (spoken and written) — MUST.

  • Good command of English, both spoken and written.

  • Proficient in Excel/Google Sheets and comfortable working with operational data.

  • Experience in AI data collection, data annotation, video auditing, content moderation, or AI/ML operations is a strong plus.

Skills Required

  • Bachelor's degree in Business, Engineering, Data, Management, or a related field
  • 3–5 years of experience in Quality Control, Quality Assurance, Audit, Operations, or related fields
  • Experience managing a QC or QA team in a high-volume operational environment
  • Experience creating and implementing SOPs, quality standards, and QC processes
  • Strong analytical, problem-solving, and attention-to-detail skills
  • Strong leadership and communication skills
  • Fluency in spoken and written Mandarin Chinese
  • Good command of spoken and written English
  • Proficiency in Excel or Google Sheets and comfort working with operational data
  • Experience in AI data collection, data annotation, video auditing, content moderation, or AI/ML operations
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The Company
Year Founded: 2024

What We Do

XDOF is the infrastructure partner for the world's most ambitious robotics builders, developing the tools, data, and services that accelerate the future of physical AI. They build the foundational infrastructure for robotics foundation models, including data collection systems, annotation pipelines, and exabyte-scale data infrastructure, helping frontier labs build general-purpose robots by solving the critical bottleneck of high-quality training data.

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