QA/QC Manager

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The QA/AC Manager is primarily responsible for leading the development and implementation of project specific quality programs in alignment with the QTS Quality Assurance Program. The QAM will interact with project teams, including trade partners and vendors, to ensure adequate control measures are performed and produce the expected outcomes, and lead the corrective action when found otherwise.

Duties and Responsibilities - Other duties may be assigned:

• Manage the quality assurance programs on one or more projects.

• Train, manage, assist, and hold accountable other project-specific quality personnel, when applicable.

• Provide training to project teams, including trade partners and vendors, on quality expectations.

• Monitor and proactively recommend continuous improvement opportunities at the project level.

• Document and communicate updates for assigned project(s) to the Development Quality Team on a bi-weekly basis.

• Lead/Participate in project quality meetings to ensure adequacy of topics and participation.

• Monitor project inspection and testing requirements and results.

• Perform weekly jobsite walks with the General Contractor.

• Periodically review project Quality Observation Reports for data integrity and follow up with teams for corrective actions when found to be deficient.

• Understand and communicate the Key Performance Indicators (KPI’s) expectations.

• Lead/Participate in root cause analyses when a nonconformance issue meets prescribed criteria.

• Work alongside MEP Team to understand expectations and improvement opportunities during commissioning activities.

• Participate in vendor/supplier factory tests, inspections, and audits.

• Establish and maintain relationships serving as liaison with key QTS stakeholders.

• Represent QTS interests as a leader in OAC Meetings.

• Encourage vocal and visible recognition for quality successes.

• Be a leading voice for INTEGRITY within the quality program to promote open and productive communication between all stakeholders.

• Actively participate in internal QTS Quality improvement opportunities.

Basic Qualifications:

• 10+ years of construction experience

• 5+ years of quality related management experience, including plan development, training, implementation, and continuous improvement.

• Experience in Microsoft Office suite, specifically PowerPoint for presentation development and Excel for data compilation and analysis.

• Be able to travel up to 50% of the time.

• US Citizenship for this position is required by law due to federal customer contracts.

Preferred Qualifications:

• Experience with Procore and PowerBI

• American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA

• Experience with delivery of mission critical data center facilities.

• Experience working with MEP trades.

Knowledge, Skills & Abilities:

• Strong communication and written skills

• Able to work effectively in a team environment.

• Able to identify and communicate trends

• Demonstrated ability to prioritize, set, and meet targets

• Self-motivated with a proven ability to achieve results

• Ability to manage multiple concurrent projects and priorities

Total Rewards:

• 25 days annual leave and public holidays

• 32 paid volunteering hours per year

• Salary sacrifice pension scheme

• Employer paid private medical and dental cover for employees and dependents

• Life assurance

• Illness financial protection including critical illness cover and income protection

• Employee referral bonus equivalent to exchange rates of $2,500 at time of award, subject to eligibility

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position.  Assignments, duties, and responsibilities may be changed at any time, with or without notice, by QTS in its sole discretion. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]