About us @Symphony
Secure. Connected. Intelligent.
Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics.
Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description:
Symphony is looking for an experienced QAOps Engineer / Software Development Engineer in Test (SDET) who is passionate about delivering high-quality, scalable, and reliable software experiences to enterprise customers.
This role combines Quality Engineering, Test Automation, DevOps practices, and operational excellence to build and maintain scalable quality systems across complex cloud-native platforms. You will work closely with engineering teams across multiple time zones to improve product quality through automation, CI/CD integration, observability, release governance, and data-driven quality insights.
The ideal candidate is a strong developer with deep automation expertise, capable of building quality platforms and enabling teams to shift quality practices earlier in the development lifecycle.
Responsibilities:
- Define and promote best practices for quality engineering, automation standards, test reliability, and release validation and collaborate with development, DevOps, product to ensure quality is embedded throughout the software lifecycle
- Develop, and maintain scalable automation frameworks and QAOps infrastructure for UI, API, backend, and end-to-end testing across multi-cloud environments (AWS/GCP) through CI/CD pipelines
- Continuously improve automation coverage by converting manual validation into reliable automated testing
- Analyze test results, production trends, system telemetry, and quality metrics to proactively identify risks and regressions
- Support release readiness activities including QA sign-off, deployment validation, release coordination, and post-release monitoring
Required Qualifications:
- Strong understanding of CI/CD pipelines, automation orchestration tools such as GitHub Actions, Jenkins, Azure DevOps, or similar
- Good software development and scripting experience in languages such as Java, TypeScript, JavaScript, Python, Groovy, or C#, with hands-on experience building automation frameworks for modern web applications (React/TypeScript/JavaScript)
- Experience with UI automation tools such as Selenium, Playwright, Cypress, or Robot Framework, and backend/API testing tools such as REST Assured, Postman, or SoapUI
- Experience working with cloud-native infrastructure and distributed systems in AWS and/or GCP environments. Familiarity with containerized environments such as Docker and Kubernetes is a plus
- Working knowledge of JIRA, test management, and defect tracking tools
- Experience troubleshooting client-server architectures, web applications, backend APIs, and distributed systems
- Proven experience supporting QA sign-off processes, release validation, and production readiness activities
- Strong communication, collaboration, and problem-solving skills across globally distributed teams
Preferred Qualifications:
- 3+ years of experience with performance, resiliency, chaos, or scalability testing
- Familiarity with shift-left testing and continuous quality engineering practices
- Exposure to AI-assisted testing, intelligent test selection, or automation analytics is a plus
Compensation:
- Salary Range: £40,000 - 50,000 base salary per year
- Bonus Plan
Benefits and Perks:
- Regional specific competitive benefits
- Build your own Benefits (BYOB) perk
- Local events, team building, and development opportunities
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Skills Required
- Strong understanding of CI/CD pipelines and automation orchestration tools (GitHub Actions, Jenkins, Azure DevOps, or similar)
- Software development and scripting experience in Java, TypeScript, JavaScript, Python, Groovy, or C#
- Hands-on experience building automation frameworks for modern web applications (React/TypeScript/JavaScript)
- Experience with UI automation tools such as Selenium, Playwright, Cypress, or Robot Framework
- Experience with backend/API testing tools such as REST Assured, Postman, or SoapUI
- Experience working with cloud-native infrastructure and distributed systems in AWS and/or GCP
- Familiarity with containerized environments such as Docker and Kubernetes
- Working knowledge of JIRA, test management, and defect tracking tools
- Experience troubleshooting client-server architectures, web applications, backend APIs, and distributed systems
- Proven experience supporting QA sign-off processes, release validation, and production readiness activities
- Strong communication, collaboration, and problem-solving skills across globally distributed teams
- 3+ years of experience with performance, resiliency, chaos, or scalability testing
- Familiarity with shift-left testing and continuous quality engineering practices
- Exposure to AI-assisted testing, intelligent test selection, or automation analytics
Symphony Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symphony and has not been reviewed or approved by Symphony.
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Flexible Benefits — Feedback suggests a distinctive “Build Your Own Benefits (BYOB)” stipend/allowance is available alongside core regional benefits, enabling more individualized choices. Benefits are also framed as region-specific and competitive, implying structured options adapted to local norms.
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Healthcare Strength — Healthcare and benefits components are portrayed as a relative bright spot, with strong marks for the benefits package in the U.S. Core coverage such as health insurance is consistently indicated as part of the overall offering.
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Leave & Time Off Breadth — Time-off provisions are positioned as generous, including references to uncapped/unlimited PTO and observed holidays. This can translate into stronger perceived flexibility when usage norms align with team expectations.
Symphony Insights
What We Do
Symphony is the most secure and compliant markets’ infrastructure and technology platform, where solutions are built or integrated to standardize, automate, innovate and liquefy financial services workflows. The Symphony platform is a vibrant community of over half a million financial professionals from 1300+ market participants underpinned by a trusted directory and omnichannel interactions across chat, voice, web, meetings and more. Symphony powers over 2,000 community-built applications and bots. Symphony was founded in October 2014 and is headquartered in New York City, with offices in London, Palo Alto, Hong Kong, Singapore, Tokyo, Stockholm, and Sophia-Antipolis.
