QA Test Analyst

QA Test Analyst 

Company Summary 

LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange, CA – with offices in New Braunfels, TX and Fenton, MI. LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding. Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register. 

Position Summary  

As a QA Test Analyst, you will be responsible for ensuring the quality and accuracy of our user interfaces and operations.  This role supports scrum teams by executing manual test cases, validating basic UI workflows, and assisting with API and GraphQL testing under supervision. This role is ideal for someone early in their QA career who is eager to learn testing methodologies, tools, and best practices while contributing to the quality of LCPtracker products. 

Primary Duties and Responsibilities 

• Collaborate with developers and product managers to understand UI and GraphQL requirements and resolve issues. 

• Develop and execute comprehensive test plans and test cases for UI workflows and GraphQL operations. 

• Identify, document, and track defects using Azure DevOps. 

• Conduct regression testing to ensure existing functionality is not impacted by new changes. 

• Participate in requirement reviews and provide feedback from a testing perspective. 

• Create and maintain test documentation, including test scripts and test data. 

• Ensure compliance with company quality standards and best practices. 

• Provide regular status updates on testing activities. 

• Maintain a high level of confidentiality and use discretion when needed.  

• Promote and maintain positive morale through teamwork. 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Core Competencies 

• Confidentiality: This role may be privy to confidential and/or sensitive information. Must demonstrate integrity in maintaining confidential and sensitive information and strict adherence to organizational policies and procedures. 

• Communication Proficiency: Uses friendly and proficient communication to interact with a wide range of people, frequently exchanging information about office operations. 

• Time Management: Must manage their own time, using an electronic calendar in an email program to set meetings, to request others to attend and to coordinate their responses. Responds to requests for attendance at various meetings. 

• Technical Capacity: Proficiency with many kinds of office equipment, software, and technology that is used or managed. 

• Initiative and Proactivity: Correctly anticipates a need, volunteers readily, and acts without being told to do so. Brings new ideas to the company. Undertakes self-development activities; seeks increased responsibilities; takes calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. 

• Drive for Results: Is goal-oriented; maintains focus on the objective. 

• Problem Solving, Personal Judgment: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Solicits and applies feedback. 

• Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Does not cut corners; monitors work to ensure quality; applies feedback to improve performance. 

Work Environment 

This position performs its duties from our Orange, CA or New Braunfels, TX office. This position operates in a professional office environment and role routinely uses standard office equipment such as computers, phones, mobile devices, photocopiers, filing cabinets and fax machines. 

Physical Requirements 

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms. Ability to lift and move up to 25 pounds. 

Position Type and Expected Hours of Work 

This is a full-time non-exempt position. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours Monday-Friday. However, some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand. 

Travel 

There is no major travel requirement for this position. However, infrequent travel may be necessary to visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat.  Attendance at our annual User Conference as assigned. 

Salary Range 

The hourly rate is $30.00-$36.00 per hour. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

Benefits 

Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits: 

• Paid Time Off 

• 10 Paid Holidays 

• Phantom Stock 

• 401k Plan with up to 4% company match 

• Medical Benefits (Health, Vision and Dental) 

• Life Insurance (company paid) 

• Long-Term Disability and Short-Term Disability (company paid) 

• Employee discounts and perks program   

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LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF) 

LCPtracker, Inc. is an equal opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances. 

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at [email protected].  

Education and Experience 

• Bachelor’s degree in computer science, information technology, or a related field and/or the equivalent combination of education and experience. 

• 1-2 years of experience preferred in the QA field, preferably with a focus on application workflow validation 

• Excellent analytical and problem-solving skills. 

• Experience with test automation tools is a plus. 

• Experience in writing SQL queries is a plus. 

• Experience with GraphQL or API testing is a plus. 

• Effective business writing and composition skills with good command of the English language. 

• Ability to work in a fast-paced, multi-tasking environment with shifting priorities and demanding deadlines. 

• Must be detailed oriented and able to prioritize and organize workload, with efficient time management. 

• Minimum 1-year experience working on Scrum teams. 

• Basic understanding of the Agile methodology. 

• Scrum certifications are a plus. 

• Strong interpersonal communication skills.