QA Suppliers Oversight Specialist

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Does a quality assurance role that lets you to accelerate compliance in a state of the art manufacturing environment energize you ?  

If so, this QA Suppliers Oversight Specialist role could be a great opportunity to explore.

This position acts as the key quality interface between the Nyon plant and its suppliers or third‑party service providers. It is involved in all relevant QA supplier activities, including documentation management (QAA, PRS, SRS, Approval Forms, Supplier Monitoring, etc.), audit requests, escalation to Global Supplier Quality Operations, and the handling of quality‑related complaints for suppliers (raw materials, packaging materials, consumables) and third‑party/service providers, ensuring compliance with GMP and Haleon requirements.
This role also supports the qualification process for suppliers and third‑party/service providers at the Nyon site, contributes to the self‑inspection program, and participates in external inspections and audits hosted by the plant.

1/ SUPPLIERS & 3rd PARTIES / SERVICE PROVIDERS QUALITY OVERSIGHT

• Manage the approval, documentation, and monitoring of suppliers and third‑party/service providers: maintain Quality Agreements, ensure up‑to‑date PRS/SRS, handle QIRs, and keep the approved suppliers list current.

• Perform Quality Risk Analyses for suppliers (raw materials, packaging, consumables) and third‑party/service providers.

• Oversee supplier‑related changes (notifications, regulatory/user requirements, audit outcomes) in the role of QA Associate.

2/ SUPPLIERS & 3rd PARTIES / SERVICE PROVIDERS COMPLAINTS MANAGEMENT

• Follow up with suppliers on complaints related to raw materials, packaging materials, consumables, and third‑party/service providers.

3/ DEPARTMENT ACTIVITIES

• Draft and review Standard Operating Procedures related to QA supplier activities, as needed.

• Ensure all records involving QA supplier oversight (Deviations, CCs, CAPAs, etc.) are completed accurately, in compliance with local SOPs, and within required timelines.

• Support external inspections and audits conducted on site.

4/ GMP & HSE

• Ensure full compliance with GMP and HSE requirements at the Nyon plant, escalating significant issues and applying the GMP standards expected by Swissmedic, EU agencies, and other regulatory authorities.

We are looking for professionals with these required skills to achieve our goals:

• Minimum of 5 years industry experience, including a minimum of 2 years full-time supplier related activities (Quality Agreement writing, auditing, Supplier complaintsmanagement…)

• Use of risk management tool and standard quality tool (Fishbone, 5Why, FMEA, etc …)

• Working knowledge of regulatory agency requirements; US FDA, Swissmedic, EMEA, MHRA, WHO, ANVISA, ICH, ISO, PIC/S as well as others is required.

• Experience in international & multidisciplinary environments

• Willing to travel worldwide; sometimes at short notice: travel time up to 5 %

If you have the following characteristics, it would be a plus:

• University degree in Pharmaceutical Technology, Chemistry, Pharmacy or equivalent scientific degree

• High knowledge of GMP regulations and requirements on supplier management

• Good knowledge on raw materials / packaging material production processes

 Job Posting End Date

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.