QA Specialist

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in South Africa
Remote
Mid level
Agency • HR Tech • Professional Services • Consulting
The Role
Perform detailed QA audits of clinical and operational processes, review documentation for compliance, use CentralReach/Rethink and Excel to analyze trends, provide actionable feedback, collaborate cross-functionally, develop QA processes, and manage multiple audits using project management tools.
Summary Generated by Built In

Job Opening: Quality Assurance Spe Translate ccialist

Location: South Africa, Remote (US Hours - 9am-5pm EST)

Employment Type: Full-Time

Key Responsibilities
  • Conduct detailed quality assurance audits across clinical and operational processes
  • Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards
  • Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps
  • Interpret and apply healthcare regulations and standards across varying scenarios and cases
  • Provide clear, constructive feedback and recommendations for improvement
  • Analyze data using Excel and other tools to track trends, identify risks, and support decision-making
  • Collaborate with cross-functional teams to maintain and improve quality standards
  • Develop and refine QA processes, frameworks, and documentation
  • omplex findings into clear, concise, and actionable insights for stakeholders
  • Manage multiple audits and projects simultaneously using project management tools

Requirements
  • Proven experience in a QA, compliance, or audit-focused role (preferably within healthcare or ABA environments)
  • Proficiency in CentralReach, Rethink, Microsoft Office, and Excel
  • Experience with QA audit tools and project management platforms
  • Strong understanding of healthcare standards and ability to independently research and apply them
  • Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews
  • Strong critical thinking skills with the ability to interpret complex information across different scenarios
  • Excellent written communication skills, with the ability to simplify complex concepts clearly and effectively
  • Strong problem-solving abilities and a proactive, solutions-oriented mindset
  • Ability to take initiative and work both independently and as part of a team
  • Strong organizational and time management skills

Benefits
  1. Comfortable working U.S. hours
  2. Remote work from home

Fraud Disclaimer:  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly. 

Skills Required

  • Proven experience in a QA, compliance, or audit-focused role
  • Experience within healthcare or ABA environments
  • Proficiency in CentralReach
  • Proficiency in Rethink
  • Proficiency in Microsoft Office and Excel
  • Experience with QA audit tools and project management platforms
  • Strong understanding of healthcare standards and ability to independently research and apply them
  • Exceptional attention to detail
  • Strong critical thinking skills
  • Excellent written communication skills
  • Strong problem-solving abilities and a proactive, solutions-oriented mindset
  • Ability to take initiative and work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to work U.S. hours (9am-5pm EST)
  • Located in South Africa (remote)
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The Company
Year Founded: 2024

What We Do

ReWorks Solutions is a premium remote staffing and outsourcing company that provides rigorously vetted, native English-speaking professionals from South Africa and the Philippines. They offer white-glove management, proactive support, and HIPAA-compliant processes to help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations, ensuring seamless integration into existing workflows while reducing overhead costs and boosting productivity for US and international clients.

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