QA Specialist I - Training

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Madison, WI, USA
In-Office
Pharmaceutical
The Role

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.


We are PCI. 


Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

   

What You’ll Do

As a Training Specialist, you’ll play a critical role in strengthening PCI’s training program across aseptic and non-aseptic manufacturing operations. You’ll ensure our teams have the knowledge, skills, and confidence to perform at their best.

In this role, you will:

  • Deliver On-the-Job Training (OJT) to operators and functional teams, mentoring them toward confident, compliant performance.

  • Develop and maintain engaging training materials—checklists, job aids, qualifications, e-learning modules, and more.

  • Facilitate instructor-led training on GMP, technical skills, and functional topics.

  • Partner with cross-functional leaders to assess training needs and design effective learning solutions.

  • Track qualifications, generate training reports, and ensure compliance through our eQMS (Master Control).

  • Keep training programs up to date with process improvements, new SOPs, and quality events.

What We’re Looking For

We’re seeking a collaborative trainer and GMP professional with a passion for quality and a drive to support others in their development.

Skills & Experience:

  • 5–10 years in a GMP-regulated pharmaceutical, biotech, or medical device environment (aseptic manufacturing preferred).

  • Hands-on knowledge of aseptic practices—gowning, formulation, fill/finish.

  • Experience creating and delivering training materials, including OJT and e-learning.

  • Strong communication skills—you can present confidently to individuals or large groups.

  • Proficiency in MS Office and familiarity with eQMS/LMS platforms (Master Control experience a plus).

  • A track record of working effectively in cross-functional teams and managing multiple priorities.

Education:

  • Bachelor’s degree in science, adult education, pharmaceutical processing, or related field (or equivalent industry experience).

#LI-LL1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

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The Company
HQ: Philadelphia, PA
2,259 Employees

What We Do

PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.

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