Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
The QA Specialist will work with other departments to ensure the quality of products and compliance to internal procedures and external standards. Primary responsibilities for this role includes Batch Record Review, Lot Disposition, and Quality System review. This position may also be responsible for evaluating deviation incidences and determining which warrant escalation to an investigation, quality review and approval of investigations, and creating and monitoring the associated CAPAs. In this role, the opportunity exists to shape and transform GxP programs by providing QA expertise and guidance to the manufacture of both clinical and commercial products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Perform review of batch documentation for release of internal and external clinical products/commercial products, while ensuring compliance with cGMPs, site SOPs, and regulatory requirements. Prioritize record review in support of business needs including maintaining batch status and communicate release needs throughout the organization
- Review and approve master batch records for the timely initiation of GxP manufacturing activities
- Responsible for quality oversight and administration of the deviation/investigation and CAPA programs
- Review and approve Manufacturing, Quality Control, and other investigations in support of batch release and GMP compliance
- Provide direction for complex investigations and CAPAs
- Ensure timely, accurate and complete execution and documentation of quality system events: deviations, NCMRs, GxP investigations and CAPAs
- Review, develop, and improve quality system procedures, specifications, and test methods
- Review and approve CAPAs to prevent recurrence of deviations
- Review and approve Change Control documentation
- Responsible for tracking investigations and change control for timely completion. Provide status reports, including relevant quality metrics and participates in the management review process
- Establish collaborative relationships with internal and external customers to ensure all quality and compliance matters and any issues that arise are addressed in an open and timely manner.
- Monitor, identify and propose quality process and system improvements. Lead improvement projects and communicate status to management
- Serve as QA representative to cross functional project teams such as tech transfer, process validation, and process improvement
QUALIFICATIONS:
Required:
- Bachelor’s Degree in a relevant scientific field is preferred.
- 3-5 years of pharmaceutical or biotech industry experience.
- 2+ years of experience in a QA Operations role supporting late stage clinical and/or commercial production.
- Knowledge of laboratory and production equipment and IQ/OQ/PQ
- Exposure to RCA, technical writing, and working with quality related investigations.
- An equivalent combination of experience and education may be considered
- Exposure to lean operation excellence highly desirable
- Knowledge of FDA regulations (i.e., 21CFR Part 820)
- Knowledge and ability to apply basic scientific principles to solve operational, as well as routine quality tasks.
- Knowledge and exposure to using Risk Management Tools (FMEA, PHA, etc.)
- Scientific, technical, and mechanical subject matter comprehension and aptitude
- Able to articulate scientific and technical subject matter
Preferred:
- ASQ certification is referred.
- Strong organizational skills and attention to detail
- Ability to make risk-based decisions and resolve issues with minimal guidance.
- Demonstrated positive interpersonal skills and the ability to communicate well orally and in writing.
- Proficiency in MS Office including Word, and Excel
- Ability to work in a dynamic, fast-paced work environment.
- Honesty, integrity, respect and courtesy with all colleagues
- Able to work with some limited supervision, able to escalate issues as needed.
- Is flexible and adaptable through operational and organizational change.
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Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Skills Required
- Bachelor's Degree in a relevant scientific field
- 3-5 years of pharmaceutical or biotech industry experience
- 2+ years of experience in a QA Operations role supporting late stage clinical and/or commercial production
- Knowledge of laboratory and production equipment and IQ/OQ/PQ
- Exposure to RCA, technical writing, and working with quality related investigations
- Exposure to lean operation excellence
- Knowledge of FDA regulations (i.e., 21CFR Part 820)
- Ability to apply basic scientific principles to solve operational and routine quality tasks
- Knowledge and exposure to using Risk Management Tools (FMEA, PHA, etc.)
- Scientific, technical, and mechanical subject matter comprehension and aptitude
- Ability to articulate scientific and technical subject matter
- ASQ certification
- Strong organizational skills and attention to detail
- Ability to make risk-based decisions and resolve issues with minimal guidance
- Demonstrated interpersonal and written/oral communication skills
- Proficiency in MS Office including Word and Excel
- Ability to work in a dynamic, fast-paced work environment
- Honesty, integrity, respect and courtesy with colleagues
- Able to work with limited supervision and escalate issues as needed
- Flexible and adaptable through operational and organizational change
PCI Pharma Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.
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Retirement Support — Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
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Leave & Time Off Breadth — PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
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Affordable Benefits — Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.
PCI Pharma Services Insights
What We Do
PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.







