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Building the Digital Infrastructure of Tomorrow | Veteran Development & Recruiting
The Role
Lead development and management of project Quality Management Plans for mission-critical data center construction. Oversee QA/QC across disciplines, inspections (ITPs), submittal and material reviews, pre-functional inspections, commissioning alignment, deficiency resolution, audits, and documentation. Interface with clients, designers, subcontractors, and third-party inspectors while driving continuous improvement and enforcing safety in active construction environments.
Summary Generated by Built In
About Overwatch Mission Critical
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the national veterans business development council (NVBDC), offering construction professional services, talent acquisition, and general contractor for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's purpose.
Position Summary
The QA/QC Manager is responsible for developing, implementing, and managing the project-specific Quality Assurance and Quality Control program for large-scale mission critical projects. This role ensures all construction activities meet stringent quality standards, contract requirements, and operational reliability expectations required for high-profile facilities.
Job Qualification Requirements & Duties
- Develop and implement the Project Quality Management Plan (QMP) aligned with client specifications and industry standards (ISO, ASHRAE, Uptime Institute, etc.)
- Lead QA/QC efforts across all disciplines.
- Establish and lead Inspection & Test Plans (ITPs) and hold-point inspections.
- Manage submittal review process, ensuring compliance with specifications and design intent.
- Oversee material receiving inspections and verification of critical equipment.
- Ensure proper execution and documentation of pre-functional inspections, system installation quality checks, turnover and commissioning readiness.
- Work closely with Commissioning (Cx) teams to align QA/QC deliverables with startup and testing requirements.
- Lead and track deficiency/punch list resolution, root cause analysis, and corrective actions.
- Monitor subcontractor compliance with quality standards through audits and field observations.
- Maintain comprehensive documentation, including test reports, inspection reports, Non-Conformance Reports (NCRs), quality logs.
- Interface with client representatives, design teams, and third-party inspectors
- Drive continuous improvement initiatives across projects.
- Maintain advanced knowledge of building codes, new products, and other relevant industry Developments.
- Champions the TGC Safety Program; supports Safety Manager and commissioning team members with communication and reinforcement of safety controls related to commissioning activities.
- Lead for audits and quality reviews.
- Other related duties as assigned.
General Job Qualification Requirements
- Bachelor’s degree in Mechanical, Electrical, or Building Systems Engineering (or equivalent experience).
- 8-12+ years of experience in MEP construction, QA/QC, commissioning, or critical systems projects; data center experience strongly preferred.
- At least 5+ years in managerial QA/QC role.
- Experience with construction management software (Ex: Procore)
- Strong understanding of construction workflows, scheduling, and system start-up procedures.
- Proven ability to communicate effectively with multiple stakeholders, including owners, designers, subcontractors, and Cx agents.
- Ability to interpret technical documents, drawings, control sequences, commissioning scripts, and reports.
- Strong business acumen and leadership ability.
- Excellent written and verbal communications skills.
Driver’s License Requirement:
For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.
Communication Skills:
Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.
Physical Requirements and Work Environment
This position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment that includes ongoing construction activity and evolving site conditions.
The work environment includes areas and temporary structures owned, leased, or controlled by third parties over which Overwatch may have limited or no control. Because the project remains under construction, certain areas of the site — including access routes, staging zones, and temporary structures — may not yet be fully ADA-compliant until construction is complete or those third-party areas are finalized.
Physical Requirements:
- Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods while navigating uneven, unpaved, or obstructed terrain.
- Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis.
- Must be able to drive between job sites and access all areas of an active construction zone, including raised platforms, scaffolding, and confined spaces.
- Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors.
- Must be able to communicate effectively with contractors, engineers, and site personnel, and maintain situational awareness in high-activity environments.
- Personal protective equipment (PPE), including hard hats, safety vests, hearing protection, and steel-toe boots, is required.
- Must have sufficient visual acuity to read drawings, specifications, and safety signage, and to observe site activity.
Work Environment:
Work is performed primarily in and around active construction areas, which may include unfinished buildings, temporary field offices, staging areas, and partially completed infrastructure. These locations may contain uneven surfaces, limited accessibility, and other conditions typical of construction projects prior to final completion. Overwatch does not control and cannot modify accessibility conditions within areas, facilities, or temporary structures owned or managed by third parties.
Reasonable Accommodation:
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, provided such accommodations do not create safety hazards, impede essential mobility within active work zones, or require modification of facilities not owned or controlled by Overwatch.
Benefits:
We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. Relocation assistance is available to support candidates transitioning to the location.
OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Skills Required
- Bachelor's degree in Mechanical, Electrical, or Building Systems Engineering or equivalent experience
- 8-12+ years experience in MEP construction, QA/QC, commissioning, or critical systems projects
- At least 5+ years in a managerial QA/QC role
- Experience with construction management software (e.g., Procore)
- Strong understanding of construction workflows, scheduling, and system start-up procedures
- Experience developing and implementing Quality Management Plans, ITPs, and hold-point inspections
- Ability to interpret technical documents, drawings, control sequences, commissioning scripts, and reports
- Proven ability to communicate effectively with owners, designers, subcontractors, and commissioning agents
- Ability to perform field work in active construction zones, including lifting up to 50 pounds and using PPE
- Valid driver's license and ability to drive between job sites
- Data center experience
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The Company
What We Do
The fifth industrial revolution is here, and it runs on data centers and the skilled labor who build and sustain them. Behind every AI breakthrough, cloud platform, and digital connection is a data center, and behind every data center are the people who build, commission, and operate them. By bringing blue-collar jobs back to the front lines of innovation, Overwatch(SDVOSB) is proving that the future of technology depends on human expertise as much as it does on machines. Your mission-critical journey starts and scales with us. We deliver end-to-end solutions for the data center lifecycle, design, build, staffing, and sustainment, powered by a workforce you can trust.
