QA Manager

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

• Maintain current master copy of all documents in the office including supplier data, supplier audit reports, for all NTA reporting.

• Distribute materials pertaining to quality control changes conduct training sessions to communicate changes to all affected areas.

• Maintain the content, posting, and training of all quality standards throughout the facility.

• Develop ISO9001-2015 documentation for all quality aspects within the facility.

• Review and monitor any production/quality deviations.

• Review service trends on a weekly basis to reveal any weak areas in the production process.

• Follow-up with all paperwork distributions to ensure changes are understood and being made in accordance with distributed quality standards and in accordance with all ISO9001 standards.

• Perform line inspections daily to ensure all quality standards are being followed.

• Inspect all in process documentation is being filled out and completed in accordance with the quality standards and ISO9001.

• Conduct daily lab testing on all retained samples and document findings.

• Update QA data base with all documented tests and process data on a daily basis.

• Manage, train, mentor and provide guidance to QA associates within the facility

• De-brief General Manager and Production Manager of daily QA findings and ensure they sign the report.

• Training

• Responsible for ensuring monthly ISO9001 and Quality Standards training with team members. (more frequently as necessary in areas identified by repetitive or other quality issues)

• Ensure QA Administrative database for Training is updated routinely.

• Assist with training all new team members and department transfers.

• Training and review of new products or processes within the facility.

• Report all quality control and ISO9001 non conformances. All findings are to be answered properly by the QA Manager and Area Manager. Each Area Manager that had a non-conformance found in their area must be documented and answered with the use of RCA (Root Cause Analysis). These forms must be filed and maintained to eliminate repeat issues.

• Keep the General Manager and Production Manager aware of problem areas and the top three issues.

• Keep the Home Office aware of repetitive issues, new materials, and any new code interpretations.

• Maintain any QA information boards as required.

• Other duties as assigned.

• BS or equivalent QA Management experience.

• 4 years’ proven experience Managing other preferred.

• 4 years of QA experience preferred.

• 4 years of ISO9001 experience preferred.

• Must be able to communicate efficiently and clearly with customers, peers and team leaders both verbally (in person / over the phone) and in writing.

• Ability to comprehend technical drawings and product specifications.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018