QA Manager (Responsible Person Lead) - Team of 3

Posted Yesterday
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Zwolle, NLD
Hybrid
Mid level
Healthtech • Pharmaceutical
The Role
Leads quality assurance and Responsible Person activities for pharmaceutical distribution entities and 3PL partners. Manages a team of three, ensures GDP and regulatory compliance, oversees quality documentation and training, supports recalls and product holds, evaluates distribution processes, and drives continuous improvement to reduce quality risks and costs. Requires Dutch MOH Responsible Person registration, quality systems expertise, strong analytical and communication skills, and fluency in Dutch and English.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Reporting the Distribution Quality Manager, SCQA

The Quality Manager (RP lead) is responsible for management, leadership and oversight of the Responsible Persons of VLOG entities including Hiring, setting performance expectations, providing performance feedback, development of staff and handling of personnel issues.

This role offers a strong opportunity to demonstrate both enterprise leadership and a continuous improvement mindset. The position extends beyond compliance and operational oversight, requiring the ability to influence across the supply chain, collaborate with diverse stakeholders, and make decisions that support broader organizational objectives. Success will come from continually identifying opportunities to improve processes, prevent quality risks, enhance efficiency, and develop team capabilities while fostering a culture of quality, accountability, and innovation

Highlighted Responsibilities:

  • Provides leadership necessary to ensure that the quality of products and services by 3PL’s meet the highest AbbVie and Regulatory Agency standards.
  • Acts as an internal local consultant on the principles of quality assurance and GDP.
  • Assists Affiliate QA with quality related product actions (i.e., product QA hold actions, product recalls and market withdrawals) involving products distributed through VLOG.
  • Drives process improvement opportunities that focus on reducing costs and prevention of distribution quality issues causing loss of product and/or loss of sales, and on ensuring product quality throughout the supply chain.
  • Supervisory or managerial responsibility of QTA with CDC’s.
  • Assures timely and diligent completion of training.
  • Responsible for management, leadership and oversight of the SCQA officer of VLOG entity including Hiring, setting performance expectations, providing performance feedback, development of staff and handling of personnel issues.
  • Assures documents related to distribution activities (including outsourced ones) are up to date and managed in the approved AbbVie system.

Qualifications

  • University degree is desirable (Bio-Medical Science, Pharmacy).
  • 3+ years work experience in a GDP environment is preferred including supervisory or management experience.
  • A registration as Responsible Person with the Dutch MOH is required.
  • Knowledge of applicable regulations, quality systems, and principles of quality assurance.
  • Experience with Quality systems and Quality Assurance in an operational setting with demonstrated knowledge of techniques for assessing the quality of processes.
  • Knowledge of regulations, guidelines and standards related to manufacturing and distribution of medicinal products and medical devices.
  • Technical experience in the following areas is desired: logistics, materials management, production, engineering, computer science, quality control/assurance, and compliance/regulatory.
  • Proven process improvement and/or product development experience in an industrial setting with demonstration of effective communication, teamwork, problem solving and conflict resolution skills.
  • Must possess excellent helicopter view and analytical skills.
  • Excellent written and oral Dutch and English communication skills are required.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Registration as a Responsible Person with the Dutch Ministry of Health
  • Excellent written and oral Dutch communication skills
  • Excellent written and oral English communication skills
  • Knowledge of applicable regulations, quality systems, and quality assurance principles
  • Experience with quality systems and quality assurance in an operational setting
  • Knowledge of regulations, guidelines, and standards for manufacturing and distribution of medicinal products and medical devices
  • Demonstrated process assessment, problem-solving, teamwork, communication, and conflict-resolution skills
  • Strong analytical skills and ability to maintain a broad organizational perspective
  • University degree, preferably in Biomedical Science or Pharmacy
  • At least three years of work experience in a GDP environment, preferably with supervisory or management experience
  • Technical experience in logistics, materials management, production, engineering, computer science, quality control or assurance, or compliance and regulatory work
  • Process improvement or product development experience in an industrial setting

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support — Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support — Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth — Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
56,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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