QA Manager (Remote)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Los Angeles, CA, USA
In-Office or Remote
140K-160K Annually
Senior level
Healthtech • Kids + Family • Machine Learning
The Role
Lead Huckleberry’s globally distributed QA organization of 12 engineers across manual and automated testing. Own QA strategy, staffing, standards, quality KPIs, process improvement, and release-readiness decisions. Partner with engineering and product leadership to identify risks, negotiate release trade-offs, reduce post-release defects, and implement shift-left and AI-enabled QA practices. Mentor team members, manage performance, and collaborate with outsourcing partners to scale quality capacity.
Summary Generated by Built In
About Huckleberry
 
At Huckleberry, our purpose is simple yet powerful: to build life-changing products and experiences that help all families unlock everyday magic.
 
Today, more than 5 million families trust Huckleberry and our app to be their partner through parenthood. Real pediatric expertise works hand-in-hand with data science, AI, and behavioral science to provide support behind-the-scenes that guides every parent through their unique journey. 
 
We believe every family should feel taken care of—which is why we’re growing quickly and expanding our product offerings to help every family thrive.

About the role
 
We are hiring a QA Manager to champion quality across Huckleberry’s product suite and ensure we deliver smooth, reliable, and delightful experiences to the families who rely on us. This role is central to our mission of taking care of every family; When our app works seamlessly, parents can focus on what matters most!

As our QA Manager, you’ll lead a globally distributed team of 12 QA engineers spanning manual and automation, reporting directly to the CTO. You’ll own the QA function end to end — strategy, staffing, standards, and effectiveness — and you’ll own the call on release readiness as the final quality voice on what ships and when. This is a role for someone who builds quality in from the start.

Areas of Responsibility

    • Team Leadership & Development

      • Lead and grow a globally distributed team of 12 QA engineers across manual and automated testing

      • Shape how we scale QA capacity — partner with our outsourcing partner to staff pods, set the quality bar for partner engineers, and build a blended team that operates as one

      • Build and execute a hiring strategy in line with team and company goals 

      • Establish team performance processes, standards, and documentation

      • Team development and mentorship through regular one-on-ones, providing feedback, coaching, and performance management

      • Release Ownership & Quality Risk

        • Own the go/no-go call on release readiness and be accountable for it

        • Identify and surface quality risks early in the release cycle so engineering leadership can make informed decisions on scope, prioritization, and timing

        • Negotiate release trade-offs with product and engineering stakeholders — when quality concerns arise, land an outcome that protects both the release date and the user experience

        • Drive down post-release defect and hotfix rates; monitor production quality, lead the response when issues land, and close the loop on root causes

        • Quality Reporting and Strategic Guidance 

          • Provide visibility to C-level on quality coverage, developing and executing plans to ensure efficient and effective test coverage 

          • Work with leadership to establish quality KPIs and drive progress toward goals 

          • Process Improvement 

            • Champion, implement, and drive shift-left quality practices with real world outcomes

            • Establish quality best practices across the QA team and communicate them to engineering partners

            • Continuously iterate on QA processes, tools, and automation opportunities to improve testing efficiency and effectiveness

            • Document testing standards, maintain test case libraries, and ensure clear communication of quality processes across teams

Requirements

  • 6+ years of total experience within QA

  • 3+ years of QA management experience, including the management of globally distributed teams

  • Excellent People Management skills with a demonstrated ability to develop team members, manage performance, and build a high-performing culture.  

  • Solution-oriented leader able to manage quality incidents with a level head, focusing on root causes and scalable solutions

  • Strong communicator able to articulate quality status, risks, and recommendations to both technical and non-technical stakeholders

  • Mobile QA subject matter expert across manual and automated QA — regression testing, test coverage, and device/OS matrix strategy

  • Demonstrated ownership of release readiness decisions, including a track record of reducing post-release defects or hotfix frequency

  • AI-native QA practice — you use AI daily in your own workflow and have shipped production QA processes that depend on it, not pilots

  • Experience designing and implementing new QA approaches in an organization (e.g. shift left)

Nice to have

  • Consumer subscription mobile app experience at scale

Huckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
 
Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time.
 
Please note that we are currently only able to hire full-time employees in the following states: CA, DE, GA, IL, MA,  MI, NV, NY, OR, TX, WY, and VA.

Skills Required

  • 6+ years of total QA experience
  • 3+ years of QA management experience
  • Experience managing globally distributed teams
  • People management experience, including team development, performance management, coaching, and building high-performing teams
  • Experience managing quality incidents and identifying root causes with scalable solutions
  • Strong communication skills with technical and non-technical stakeholders
  • Mobile QA expertise across manual and automated testing, regression testing, test coverage, and device/OS matrix strategy
  • Experience owning release-readiness decisions and reducing post-release defects or hotfix frequency
  • Daily use of AI in QA workflows and experience shipping production QA processes that depend on AI
  • Experience designing and implementing new QA approaches, such as shift-left quality practices
  • Consumer subscription mobile app experience at scale

Huckleberry Labs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Huckleberry Labs and has not been reviewed or approved by Huckleberry Labs.

  • Healthcare Strength Job postings consistently list medical, dental, and vision insurance for full-time roles. This core coverage establishes a solid health benefits foundation for a small, remote-first startup.
  • Retirement Support Recent postings reference a 401(k), often with an employer match. This indicates meaningful retirement support is included in the total package.
  • Parental & Family Support Current role descriptions state paid parental leave for both primary and secondary caregivers. This breadth signals family-inclusive leave policies.

Huckleberry Labs Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Irvine, CA
37 Employees

What We Do

Having experienced first-hand the toll of sleep deprivation and the lack of tailored and accessible help for parents, we set out to solve this problem in a new way with a team of sleep experts and data scientists. Huckleberry's first product gets kids from newborns to 5 years old sleeping better and longer. After understanding your child's sleep scenario, our algorithms and sleep experts determine what will work for your situation. Possible to achieve this without leaving your child to cry or medicating them? Yes indeed. Get started at: iOS: https://itunes.apple.com/us/app/huckleberry-sleep-improvement-for-families/id1169136078 Android: https://play.google.com/store/apps/details?id=com.huckleberry_labs.app Learn more at www.huckleberrycare.com.

Similar Jobs

Remote
USA
169 Employees

General Motors Logo General Motors

District Manager, OnStar & Loyalty - Alabama

Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
Remote or Hybrid
United States
165000 Employees

DFIN Logo DFIN

Director Of Sales

Fintech • Software
Remote or Hybrid
United States
1750 Employees

Block Logo Block

Senior Analytics Engineer

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office or Remote
8 Locations
12000 Employees
139K-245K Annually

Similar Companies Hiring

Credal.ai Thumbnail
Software • Security • Productivity • Machine Learning • Artificial Intelligence
Brooklyn, NY
Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account