QA Leader

About QIMA:

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Key Responsibilities include:

• Establish and publish local quality manual and quality system related documents to bring the laboratory’s quality systems and policies into compliance with quality system requirements, assure the quality management systems are implemented faithfully and effectively 

• Handle daily quality assurance related tasks including line audits, coordinate quality related activities with team leaders 

• Liaise with external parties (e.g. accreditation bodies, governmental departments etc.)  and responsible for accreditation, recognition and related matters. Represent company to attend any external or corporate internal audits 

• Arrange annual internal audits and execute internal audit according to plan; conduct system audits, prepare audit report, review audit findings, issue CAR. 

•  Investigate customer complaint case / proficiency test problematic result / lab errors discovered from audits and revision request, issue CAR and monitor the implementation of corrective / improvement actions, timely report to laboratory management and Asia QA Manager/ Leader, keep related records 

• Supervise equipment management, arrange external calibration to ensure the testing equipment delivers the desired level of accuracy at all times 

• Prepare quality reports (weekly and monthly) and host monthly quality meeting with location Laboratory management 

• Arrange and host Management Review Meeting, collect input materials from all related parties, prepare management review report and submit Annual Work Report and Statistical Data according to requirements 

• Prepare ISO 17025 and quality management system trainings materials, arrange quality training (both classroom training and eLearning);  monitor training status in the location (including basic training and annual training plan), generate training status reports of the laboratory regularly 

• Other quality related tasks such as proficiency testing arrangement, monitor document control system, monitor subcontractor and supplier evaluation, monitor process of laboratory equipment / consumables purchasing and equipment maintenance 

• Support Laboratory Management for Lab Safety or 5S implementation 

•  Other ad hoc tasks assigned by Senior Manager - Quality and Governance, Asia Laboratories, Regional QA Manager / Leader, Asia Laboratories, and/or Lab Operations Managers 

• Prepare budget estimation in accreditation, external training, PT/ILC, and equipment calibration and expense recording 

Technical Requirements: 

• In-depth knowledge of ISO 17025 quality management system 

• Knowledge of metrological traceability and equipment management 

• Knowledge of measurement uncertainty 

• Ability to operate measuring instruments and knowledge of uncertainty calculation would be an advantage 

• Good planning, organizational, monitoring, communication and leadership skills 

• Good troubleshooting skills 

• Good training skills 

• Proficient in Microsoft Office 

Preferred Qualifications: 

In order to succeed in this role, you have:

• Degree holder in a field related to chemistry, physics, mathematics, or engineering 

• ISO/IEC 17025 Internal auditor 

• 5 years accredited laboratory working experience (e.g. have solid testing experience in Textile / Physical / Chemical testing) with two-years' experience to manage quality system as QA supervisor 

• Solid experience in handling NABL accreditation is a must, experience in handling “initial assessment” with accreditation bodies is an advantage 

• Experience in handling foreign accreditation is an advantage 

• Candidate who is accreditation bodies' approved signatories with less QA background will also be considered 

• Fluent in written and spoken English and local language. 

• Self-motivated 

• Analytical mind and logical thinking