Title: QA LEAD (RI 0828A)
Location: Hybrid: Work location & Remote (3
days in office/2 days remote) 2 MetroTech Center, 5th floor Brooklyn NY 11201
Job Description
SCOPE OF SERVICES:
The QA Lead will work with the Office of Technology and
Innovation (OTI) team and share responsible for leading all testing
modifications the NYC Design System and rollout across nyc.gov guided experiences
because of enhancements, defect fixes, platform upgrades and software
maintenance among other things. Responsibilities include reviewing requirements
for completeness and testability;
preparing and coordinating test plans; assigning tasks to
other QA analysts; tracking the progress ofthe team members; developing and
recording test cases; executing test cases and analyzing andreporting results;
mentoring team members with appropriate tools and OTI processes and standards.
TASKS:
1. Understand details of the NYC Design system and guided
experiences.
2. Ensure QA process is organized according to OTI standards
and best practices
3. Contribute to review of requirements and other project
artifacts with the project team; provide QA comments and sign off.
4. Develop and own: Test Strategy & test plan; Detailed
Test Cases; Test Scripts; Traceability matrix; Test estimates; Progress reports
for test execution; Defect reports.
5. Provide estimates for required testing efforts,
collaborate with Project Manager to have testing tasks properly scheduled.
6. Load and maintain test scripts into the test management
system, participate in loading and maintaining requirements in the appropriate
system.
7. Maintain necessary documentation in SharePoint project
site and other shared repositories.
8. Assign tasks to QA Team members and track their progress.
9. Acquire / create / verify test data.
10. Execute test cases according to test plan.
11. Work with project teams to track,report and resolve
defects using the test management system.
12. Assist support team in deployments.
13. Contribute to identifying appropriate test cases for
sanity testing, regression testing.
14. Identify test scenarios suitable for test automation and
automate them where applicable; Contribute to identifying scenarios for
performance testing.
15. Make sure all assigned tasks’ status is properly
reported and documented.
16. Execute all other QA tasks in the SDLC process.
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not
have mandatory skills will not be considered
• At least 8 years of experience in the field of Quality
Assurance with a minimum of 5years as a QA Lead working with complex enterprise
solutions.
• Experience testing public-facing software
• Experience in using SLDC management system (like Azure
DevOps, QC or JIRA) to track and execute test processes. Experience using Azure
DevOps (former TFS, Cloud TFS, VSTS) is preferable.
• Experience with UI test automation tool: Selenium
WebDriver using Java.
• Experience in covering requirements with test cases.
• Must be able to assist in validation of technical
requirements for integration between
system components via real time and batch data transfers.
Experience with specifics of functional and compatibility
testing of browser-based UI (HTML based).
• Understanding of the test tasks specifics for HTML based
UI vs desktop applications or “thick clients”.
• Understanding the purpose and use of the test tools for
APIs/Web services, like SoapUI or Postman.
• Understanding specifics of various text file formats (CSV,
XML, JSON) and their use.
• Understanding the purpose and scope of performance testing
process and tools.
• Must be proficient computer user with experience using
standard productivity tools including Microsoft Project, Word, Excel,
PowerPoint, Visio for documents development and data preparation and handling.
• Must be able to take strategic direction from executive
management and participate in strategic planning activities throughout the lifetime of the
project.
• Must be able to see tasks through to completion without
significant guidance.
• Strong issue resolution and investigation skills.
• Ability to articulate and document the steps taken to
resolve an issue.
• Excellent oral and written communication/soft skills and
the ability to clearly articulate to all project members and stakeholders; must
be a team player who works well with technical and non-technical resources.
• Must take initiative, be a decisive decision-maker and
show confidence in decisions made.
DESIRABLE SKILLS/EXPERIENCE: N/A
• Bachelor's degree in computer science, Engineering or
Mathematics.
• Experience in testing mobile native application.
• Understanding of HTML language.
• Understanding SOA architecture and web-based APIs running
SOAP and REST protocols.
• Hands on experience with SoapUI and Postman including test
automation features.
• Understanding of the XML data modes like NIEM, structure
and use specifics of JSON files and formats.
• Practical knowledge of SQL language, ability to use it in
testing tasks.
Skills Required
- At least 8 years of experience in Quality Assurance with a minimum of 5 years as a QA Lead working with complex enterprise solutions.
- Experience testing public-facing software.
- Experience using SDLC/test management systems (Azure DevOps, QC, or JIRA).
- Experience with UI test automation using Selenium WebDriver with Java.
- Experience mapping and covering requirements with test cases and maintaining traceability matrices.
- Ability to validate technical requirements for integrations (real-time and batch data transfers).
- Experience with functional and compatibility testing of browser-based (HTML) UIs and understanding differences vs thick clients.
- Familiarity with API/Web services testing tools and concepts (SoapUI, Postman).
- Understanding of text file formats (CSV, XML, JSON) and their usage in testing.
- Understanding of performance testing purpose and tools and identifying scenarios for performance testing.
- Proficient with standard productivity tools (Microsoft Project, Word, Excel, PowerPoint, Visio) and maintaining documentation in SharePoint.
- Strong issue resolution, investigation, and documentation skills; excellent oral and written communication.
- Demonstrated ability to lead, mentor QA team members, assign tasks, and track progress to completion with minimal guidance.
- Ability to create/maintain test plans, test scripts, defect reports, progress reports, and test estimates.
- Ability to identify test cases suitable for automation and implement where applicable.
- Bachelor's degree in Computer Science, Engineering, or Mathematics.
- Hands-on experience testing mobile native applications.
- Hands-on experience with SoapUI and Postman including automation features.
- Understanding of SOA architecture and web-based APIs (SOAP and REST).
- Practical knowledge of SQL for use in testing tasks.
What We Do
Tri-Force Consulting Services, Inc. is a U.S.-based IT consulting and staffing agency that provides comprehensive IT solutions, including AI-powered services, custom software development, cybersecurity, cloud technology, and IT staffing to government and commercial sectors.
