About GBG
GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them intelligence to make the best decisions about their customers, when it matters most.
Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organisations to reach and trust their customers.
Why you should be@GBG
Reach
The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.
This means our customers have confidence that their products and services will arrive in time and to the right location In the race to serve global customers, we exist to help every business in the world, reach every customer in the world.
Trust
When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique insight to decide which are trustworthy and which are fraudulent, because we understand identity better than anyone else.
This means businesses can confidently onboard good customers, reward great customers and reject fraudsters. In the fight against Identity, Fraud, trust is key, so the more you can know and the earlier you know it, the better decisions you can make.
About the team
The team is responsible for providing practical decision support solutions to address business objectives in the areas of risk prevention and fraud detection. We offer state-of-the-art software solutions and provide comprehensive client support using our expertise and flexible, client-focused approach.
The Role
As a QA Lead, you will lead the QA practice in developing and implementing testing strategies and plans. You will design, execute, and maintain both manual and automated test cases for functional, regression, and performance testing based on business requirements. Your role will ensure that the functionality of in-house developed systems is thoroughly tested to meet the high-quality standards expected by the business.
What you will do
As part of an Agile development team:
- Be part of next gen product teams here in Kuala Lumpur, build up product know-how knowledge and automation capability to gate keep quality of features and enhancement delivery are of high quality and meeting product acceptance criteria.
- Actively participate in a team based agile ceremonies and work closely with software engineers, product owners, architects and designers to ensure deliverables are meeting quality and performance target.
- Mentor and train QA team members to enhance their skills and performance.
- Create, maintain, deliver and document manual and automated test suites built to validate the specification at multiple layers of application to a high standard.
- Create and review test acceptance criteria for all tasks during sprint planning/ grooming.
- Reduce risk through clear analysis of designs & stories, tailored reporting and clear line management and stakeholder escalation.
- Identify and manage defects within project with a view of preventing customer facing issues.
Technical Skills
- Good understanding of Test Analysis and acceptance criteria process
- Understanding of TDD or BDD framework (Gherkin language)
- Experience with automation tools such as Selenium/ Cucumber/ Serenity etc.
- Experience with functional test, and integration test (is a must).
- Experience with setting up the test automation framework, test process would be an advantage.
- Understanding of CI/CD tools such as Jenkins, Team city, AzureDevOps
- Hands-on experience with Non-functional testing such as Performance, Security etc., would be an advantage.
Interpersonal Skills
- Working effectively with individuals and teams
- Builds positive relationships by communicating, networking and influencing effectively.
- Gets to the heart of complex issues and problems through clear analytical thinking and effective application of expertise.
- Promotes clear systems for the delivery of projects, products and services focused on quality and customer satisfaction.
- Adapts and responds to change positively and effectively and copes with setbacks
- Achieves personal goals and approaches tasks and opportunities with a view to commercial and financial factors.
Behaviours we'd like to see
To find out more
As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also check out our career site .
Why not apply and make life@GBG work for you?
What We Do
Global digital identity and fraud solutions, working to create a world where everyone can transact online with confidence
Our market-leading technology, data and expertise help our customers improve digital access, deliver a seamless experience and establish trust so that they can transact quickly, safely and securely with their customers online.
Headquartered in the UK and with over 1,000 team members across 16 countries, we work with 20,000 customers in over 70 countries. Some of the world's best-known businesses rely on GBG to provide digital services and keep the economy moving, from US e-commerce giants to Asia's biggest banks and European household brands.
