SGS

QA EXECUTIVE

Posted 2 Days Ago

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Senai, Kulaijaya, Johor, MYS

In-Office

Junior

Information Technology • Professional Services • Security • Consulting

The Role

Support laboratory quality management and ISO/IEC 17025 compliance through documentation, internal and external audits, proficiency testing coordination, root-cause investigations, training, and LIMS implementation, troubleshooting and user support.

Summary Generated by Built In

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Assist to ensure compliance of Lab QA/QC procedures as per SGS Global QA System requirements and MS ISO/IEC 17025 requirements.
Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.
Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.
Assist in communicating and follow up with local authorities for various accreditations and certifications.
Conduct internal audits to ensure compliance of laboratory to QA/QC procedures as per MS ISO/IEC 17025 requirements.
Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.)
Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory’s competency.
Coordinate with Labs for communication improvement, e.g. regular meetings, TEAMS call with branches, etc
Assist in root cause investigation for non-conformities and customer complaints and thereby develop an adequate procedure to prevent recurrence.
Assist in providing quality and regulatory related advices to Sales / Laboratory team.
Assist to coordinate for external training and provide internal training/briefing for Laboratory personnel.
Responsible to support, guide and train users for LIMS.
Responsible to troubleshoot issues related to LIMS.
Responsible to establish SOP / work instructions for LIMS.
Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.
To adhere to SGS Business Principles and Quality Policy.
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

Bachelor degree in Science, Chemistry or related field from recognized university/college.
Experience in internal audit or relevant analytical laboratory testing activities is an advantage.
Knowledge in MS ISO/IEC 17025 requirements.

Additional Information

Able to understand/knowledge of standard test method or procedures.
Able to communicate, coordinate and motivate a team towards a common goal.
Good interpersonal and communication skills.
Energetic, flexible and innovative.
Able to work independently and to coordinate several activities simultaneously.
Good in communication, read and write in English and local language.
Acts quickly and decisively.
Knowledge in Microsoft Office (such as: Microsoft Word, Excel, Power Point, & etc.),

Skills Required

Bachelor degree in Science, Chemistry or related field
Knowledge in MS ISO/IEC 17025 requirements
Experience in internal audit or relevant analytical laboratory testing activities
Ability to conduct internal audits and coordinate external audits
Ability to understand standard test methods and procedures
Provide quality and regulatory advice and coordinate proficiency testing
Support, guide, train users for LIMS; troubleshoot and establish LIMS SOPs
Good interpersonal and communication skills; read and write English and local language
Knowledge of Microsoft Office (Word, Excel, PowerPoint)

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.