iKnowHow Group is a leading Software & Robotics Solutions group of companies operating internationally for over 24 years, with 300+ professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and Public Sector industries. The group is structured into specialized subsidiaries, each focused on distinct technology domains and market verticals.
We are looking for a mid-level QA Engineer to work in new challenging outsourced projects.
You will design and execute test strategies, build automated testing pipelines on a cloud-native stack (primarily Azure, with GCP and AWS workloads), and partner with developers, product owners, and DevOps to embed quality into every stage of the software delivery lifecycle. You will also help the team adopt AI-assisted testing approaches that increase coverage, reduce flakiness, and accelerate release cadence.
Responsibilities:
- Design, develop, and maintain comprehensive test plans and test cases for web, API, and mobile components of the client's digital insurance platforms.
- Execute functional, regression, integration, and end-to-end test suites across multiple environments.
- Perform thorough REST API testing, validating request/response contracts, error handling, and edge cases relevant to policy, claims, and customer journeys.
- Conduct UI testing.
- Define and implement performance testing strategies, identifying bottlenecks before they reach production.
- Build and maintain automated test suites integrated into CI/CD pipelines.
- Collaborate with DevOps and development teams to ensure automated quality gates are embedded at every stage of the software delivery lifecycle.
- Continuously improve test coverage, reliability, and execution speed of automation frameworks.
- Apply AI-assisted testing tools, to accelerate test case generation, exploratory testing, and test data synthesis from requirements, user stories, and API specifications.
- Use AI assistance to translate business rules and acceptance criteria into automated test scripts, reviewing and hardening generated tests before they enter the regression baseline.
- Evaluate and pilot AI-driven testing platforms and recommend the right balance between traditional automation and AI-assisted approaches.
- Define guidelines and guardrails for responsible use of AI in QA workflows.
- Manage test cases, test runs, and defect tracking, maintaining clear and up-to-date test documentation.
- Participate in sprint ceremonies, providing QA estimates, risk assessments, and sign-off criteria for new features and bug fixes.
- Collaborate with developers during code reviews and design sessions to identify testability concerns and promote quality-by-design.
- Champion best practices in software quality across the team, contributing to internal QA guidelines and standards.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
- 3–5 years of hands-on experience in software quality assurance, including both manual and automated testing.
- Proven track record delivering quality assurance in Agile/Scrum environments for web, API, or mobile products.
- Solid experience with REST API testing, including contract and integration testing.
- Hands-on experience with Selenium, Playwright, and/or Appium for automated UI testing across web and mobile platforms.
- Experience with performance and load testing tools, i.e. JMeter,k6.
- Familiarity with Azure DevOps and/or GitHub Actions and the ability to integrate tests into automated pipelines.
- Working knowledge of at least one scripting or programming language (Python, Java, or JavaScript/TypeScript) for test automation.
- Understanding of cloud environments and how distributed, microservices-based systems behave under test
Nice to have:
- Experience testing cloud-native applications.
- Prior exposure to insurance or financial services.
Benefits
- An attractive salary package
- Private health insurance plan
- Career development and growth opportunities
- Continuous training via personalized seminars
- An amazing private & open-office workspace in Athens #LI_Hybrid
- Stable and enjoyable working environment
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 3-5 years of hands-on experience in software quality assurance
- Experience with REST API testing
- Hands-on experience with automated UI testing tools like Selenium, Playwright, or Appium
- Experience with performance testing tools like JMeter or k6
- Familiarity with Azure DevOps or GitHub Actions
- Knowledge of at least one programming language for test automation
What We Do
iKnowHow is a Greek technology firm based in Athens and currently employing more than 120 engineers and IT professionals. The company was founded in 2002 and has since grown rapidly holding nowadays a significant market share in Greece, Cyprus and Europe. For almost two decades, the company has been offering a wide range of tailor made software solutions and specialized ICT strategy consulting services as well as building complex enterprise applications with emphasis on Digital Government, Business Automation, Information Security, Digital Transformation, e-Health and Industrial Automation solutions. The past years the company has significantly increased in size and financial yield, reaching almost 120 employees. IKH is organized into three business units: digital government, healthcare, and robotics. Our longstanding partnership with IBM and our knowledge of Open Source technologies has allowed us to complete significant ICT work for local and international organizations. IKH Innovation, our robotics arm, is a world-class team of robotics and software engineers with expertise in mechanical design, embedded control, data-driven intelligence and mobile robots. IKH Innovation designs and builds tailor-made robotic solutions capable of performing in demanding environments. evorad™ is our comprehensive RIS / PACS suite designed to cover a radiology department's needs from the moment patients walks in to the moment they walk out with their examination and their digital diagnostic report in hand. evorad™ has become the premier PACS solution of Greek public hospitals, used not only to process thousands of examinations per day, but also as the main teaching tools in medical schools and university hospitals.
