At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are currently looking for a SW QA-UAT Engineer 2 to join our team in Pune. In this position, you will be responsible for delivering a high-quality product to the client, working closely with your QA team lead in a high collaborative cross functional environment.
How will you make an impact?
- Daily client’s change request, client version upgrades, capacity management, system standardization process – 75% Product Testing – 25%
- Responsible for testing through the entire lifecycle of a project, including test case development execution and verification
- Tracking and reporting software defects, along with verifying resolved issues in ticket tracking application
- Follow the current process effectively and provide the process improvement suggestions to enhance testing efficiency and effectiveness
- knowledge on trouble shooting from logs
- Collaborate with team leads to develop effective strategies and test plans
- Provide the team with testing progress and continuous risk assessment during the Testing phase
- Support validation efforts by acquiring evidence during testing phase, as well as generating validation reports at cycle end
- Interact with other team members to incorporate their innovations and vice versa and displays commitment to excellence
- Works on assignments that are routine in nature, requiring limited judgment
- Collaborate communicate with other project teams and support groups to coordinate cross-project initiatives to improve the quality of quicker resolutions
Have you got what it takes?
- 2+ years in CCaaS in a technical operations environment and terminology
- Should have around a year of experience in manual software testing
- Should have good knowledge of manual testing concepts
- API Testing knowledge
- Knowledge in any Scripting Language
- Open Source SOAPUI/Commercial READY API
- Manual Testing courses / certifications (added advantage)
- Exposure on XML and JSON
- UI Automation tools
- Should have experience in creating test cases with no supervision
- Knowledge about web-based product functionality
- Knowledge of Project Management Process
- Sharp attention to detail and excellent organizational skills
- Passionate, creative, flexible, independent and self-motivated individuals who take initiative and ownership of projects are desired
- Knowledge/Experience on automation tools are added advantage
- Effective communication in English is essential
- Experience in Product Life Cycle Testing Procedures, Standard Manual Testing Procedures and Practices
- Basic SQL knowledge is must
- Should be ready to work under close supervision
- Have interesting technical problems to solve, and awesome people to work with
- Offer competitive monthly compensation
- Take advantage of being "in the cloud" by working remotely occasionally
- Are conveniently located close to shopping malls, restaurants, and transportation
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 9235
Reporting into: Group Manager, Engineering
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
