Quality Assurance (QA) Engineer

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Hanoi
In-Office or Remote
Junior
Artificial Intelligence • Information Technology • Consulting
The Role
Wati seeks a QA Engineer to ensure software quality by planning tests, managing execution, and coordinating with development teams. Responsibilities include preparing documentation for automation testing and switching to automation scripts using Playwright.
Summary Generated by Built In

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.

In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships
Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
We are growing fast, and we are now looking for a QA Engineer to ensure software quality in the production grade of the most loved messaging collaboration tool.

What you’ll do:

  • Plan and design tests.
  • Analyze and clarify detail of project issues
  • Implement writing checklists, test cases, test reports, defect log.
  • Manage and execute tests according to plan, including providing test results based on test status, test reports.
  • Coordinate with team members in the development team and other groups to complete the job well.
  • Complete tasks assigned on the schedule.
  • Prepare documentation for the automation team creating automation scripts.
  • Ready to study and switch gradually to write automation scripts using Playwright.

Requirements
  • 2+ years of testing experience
  • Have experience in using AI test tool and/or applying AI into test activities
  • Good understanding of the various types of testing and test management tools
  • Familiar with Web application, Mobile application, API as well as browser inspector
  • Can work well independently or teamwork
  • Good English skill: Reading, Writing, Verbal communication
  • Human relation skills
  • Able to create test related documents
  • Responsive testing

Soft Skills:

  • Positive thinking and have a progressive spirit
  • Logic thinking and good at business analysis
  • Open-minded and flexible in project’s process tailoring
  • Good team player

Top Skills

Ai Test Tools
Playwright
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The Company
145 Employees
Year Founded: 2019

What We Do

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale.

With innovative AI solutions, we're transforming how companies communicate:
Shared inboxes allow seamless collaboration
Powerful automation boosts efficiency
Broadcast messaging engages customers
Intelligent chatbots provide instant support

As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations

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