Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!
Role Summary: As a QA Engineer, you will support the development, implementation, and management of quality control programs and procedures. This position involves translating customer specifications and industry standards into product/process criteria and developing control plans to meet those requirements. You will also address day-to-day production quality issues within the manufacturing plant, at customer sites, and at supplier facilities.
Responsible for the development, application, interpretation, and maintenance of quality standards necessary to ensure Flowserve products are in compliance with industry codes and standards. This role involves developing and initiating methods and procedures for inspection, testing, and evaluation of process quality, as well as analyzing and reporting quality data to ensure continuous improvement. You will evaluate supplier quality and collaborate with departments such as Manufacturing, Engineering, and Purchasing to identify and implement supplier improvement opportunities. Additional responsibilities include performing root cause analysis, implementing corrective actions for discrepant material, participating in internal and external audits, and ensuring compliance with ISO 9001 Quality Systems. The role also involves reviewing customer contracts, conducting quality assurance audits, and ensuring product quality and reliability at customer sites and supplier facilities.
Responsibilities:
- Heavy emphasis on Root Cause Analysis, Corrective and Preventative Actions, ensuring customer satisfaction by addressing quality concerns and implementing improvements.
- Liaise with manufacturing and inspectors to assist them in performing their functions.
- Collaborate with other Flowserve departments in conducting quality assurance audits, inspections, and problem-solving activities.
- Evaluate the need for quality program improvements, identify problems, determine root causes, and recommend or implement appropriate corrective actions.
- Participate in internal and external audits, including supplier evaluations and product/process audits.
- Perform and coordinate record reviews, information retrieval, and inspection results data input and analysis to ensure quality program compliance and product reliability.
- Review customer contracts to ensure compliance with contractual requirements.
- Develop and evaluate supplier performance data, identifying areas for improvement and working with suppliers to create improvement plans.
- Collaborate with Quality, Manufacturing, Engineering, and Purchasing teams to identify supplier improvement opportunities.
- Identify specific supplier problems, determine root causes, and recommend or implement corrective actions, including control plans as needed.
- Perform other duties as directed.
Requirements:
- BS/MS degree in Mechanical, Electrical, Industrial, or Process Engineering.
- Prior experience as a Quality Engineer or in a similar role, with 3-5 years of experience.
- Advanced understanding of ISO 9001 Quality Systems.
- Proficient in 8D, Pareto Analysis, and other problem-solving techniques.
- Strong interpersonal and communication skills.
- A proactive approach to identifying and solving quality issues.
- Proficient in Microsoft Office.
- Oracle experience is a plus.
Preferred Experience / Skills:
- Knowledge of statistical process control.
- Proficient in Six Sigma analytical techniques.
- Certified Quality Engineer (CQE) certification is preferred.
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
