Who You Are
You’re a detail-oriented, analytical thinker that is passionate about technology and ensuring quality in every aspect of user experience. You thrive in dynamic environments where you’re always ready to dive into new challenges, solve tough problems, and deliver proven results working alongside a talented and dedicated team. You collaborate effectively with other engineers as well as non-technical colleagues and have a continuous improvement mindset in every aspect of your work. You understand that success is a team sport and you’re looking for an organization that cultivates talent from every corner of the globe.
You’re a problem solver at heart and strive to stay technically sharp to continue improving yourself and others and are excited to be a part of a rapidly growing product and company, engage with a diverse, global team, and contribute to a culture of innovation, inclusion, and excellence.
About the Role
As we continue to grow our team and our Product, this is a unique opportunity to be a part of a successful organization in its high growth phase. It’s vital that we develop processes that enable us to ship a high quality, reliable product.
In this role, you will be responsible for:
- Test Planning and Documentation: Develop and maintain comprehensive, well-structured test plans and test cases that can be used by QA engineers and team to identify defects, inconsistencies, and general quality concerns from a UX/UI perspective.
- Test Execution: Perform manual and automated tests and analyze the results to ensure the product is meeting quality standards. You will embrace the challenge of manual and automated testing, continuously seeking ways to streamline and improve the process.
- Bug and Defect Tracking: Identify and track defects, bugs, or other quality issues and collaborate closely with the development team to facilitate remediations or resolutions.
- Process and Product Improvement: Continuously evaluate software testing processes and practices for efficiency and evaluate the product for overall better customer experience.
- Tools and Technologies: Continue to stay updated on the latest available testing tools and methodologies and evaluate the effectiveness of implementing new tools.
What You’ve Done Before
- 4+ years as a QA Engineer.
- 4+ years of SaaS QA or technical experience.
- Cultivated a deep understanding of software QA methodologies, tools, and processes.
- Experience with identifying deficiencies in the user experience of a product and collaborating with the engineering team for resolution.
- Collaborated closely with developers and product teams to identify and solve complex problems and pushed the boundaries for quality in user experience.
- Engaged in continuous learning to master new technologies that improve your skills and successfully level up your team.
- Thrived in a fast-paced, dynamic environment collaborating with cross-functional teams to ensure efficiency in process and quality of product.
It’d be Great if You’ve Done This
- Experience with performance and/or security testing.
- Prior experience in a CI/CD environment.
- Familiarity with programming or scripting languages, especially those used in test automation.
- Previous experience with Swoogo or other event management software.
Swoogo & How We Work
Learn more about Swoogo and how we work.
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What We Do
With an emphasis on simplicity, functionality, transparency, and the true DIY spirit, Swoogo is a user-friendly SaaS platform that helps you execute every aspect of your in-person or virtual event so it’s perfectly suited to your needs.
Swoogo streamlines the organizational aspects of every type of event, from registration and session scheduling, all the way through post-event data reports. We also help event marketers intuitively build a website specified to fit their event needs, with embedded registration, marketing, and speaker resources.
Our goal is to take the tedious work off your shoulders, so you can focus on the most important part of every event: bringing people together
