QA Engineer

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Hong Kong
Artificial Intelligence • Information Technology • Consulting
The Role
Description

WAbout Us

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.

In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

As Wati continues to scale rapidly, we're looking for a QA Engineer to ensure software quality in the production grade of the most loved SMB messaging collaboration tool.

What you’ll do:

  • Ensure software quality in production-grade for projects and products delivery
  • Work in collaboration with development & product teams in continuous build & deployment process
  • Identifying quality issues and creating test reports
  • Perform root cause analysis to reproduce issues
  • Writing automation scripts to perform regression testing
  • Assist in analyzing the potential causes of defects, errors, and bugs based on observed test results
  • Prepare user guides & manuals for software products

What will make you stand out:

  • A hammer to break the application and hand it back to the developer
  • Strong problem solving and analytical skills with attention to detail
  • Ability to implement and track multiple test executions in parallel and analysis results.
Requirements
  • 3+ years of experience in QA Automation Testing
  • Attention to detail and thoroughness
  • Strong communication skills, energetic, team player
  • Advanced programming skills including automation systems and databases.
  • Experience in Selenium Framework Creation/Maintenance with Java
  • Any other automation tool apart from Selenium is a plus
  • Hands-on in scripting and basic Java code
  • Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment.
  • Excellent communication skills, both written and verbal

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The Company
145 Employees
Year Founded: 2019

What We Do

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: Shared inboxes allow seamless collaboration Powerful automation boosts efficiency Broadcast messaging engages customers Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations

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