QA Engineer

Posted Yesterday
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Cambridge, Cambridgeshire, England, GBR
In-Office
Entry level
Security • Cybersecurity
The Role
QA Engineer on the Release Engineering team responsible for diagnosing software issues, supporting product stability, coordinating between Support and Development, and developing or automating systems and services. The role requires Linux and Unix troubleshooting, networking knowledge, scripting with Python or Bash, analytical problem-solving, and collaboration. It is hybrid, with two mandatory days per week in the Cambridge office.
Summary Generated by Built In

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.    

Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI.  Today, our customers depend on us to stay ahead.   

At Darktrace, we are energized by that responsibility.  We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked.   We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.  

We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them. 

Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast 


Job Description:

As a QA Engineer, you will be part of the Release Engineering team, helping to create and ensure the stability of software updates across the entire Darktrace product suite.

What will I be doing:

You will play a crucial role in troubleshooting software issues, collaborating closely with our Support Engineers, and acting as a key liaison to our Development Team. In this role, you will gain a broad understanding of large areas of the Darktrace product suite and have opportunities to take on small projects, allowing you to utilize and develop your scripting skills. Your responsibilities will include:

  • Identifying and diagnosing new and reported issues within the Darktrace platform,
  • Liaising between the development team and our support team,
  • Developing, configuring, and automating systems and services.

This is a hybrid role, requiring compulsory attendance of 2 days a week in the Cambridge office.
What experience do I need:

We are looking for candidates with demonstrated proficiency in problem-solving and analytical thinking, along with the ability to leverage tools and data for troubleshooting and optimization. Candidates should also be familiar with Linux command lines and scripting languages like Python or Bash. Other essential skills include:

  • The ability to collaborate effectively with others as well as work independently,
  • A strong desire for continual learning,
  • Demonstrable networking knowledge, including basic concepts such as TCP, UDP, DNS, and the ability to troubleshoot related problems,
  • Understanding of core Unix system components such as services, package manager, and time daemon, with a track record of solving related problems.
  • While previous experience in DevOps or QA roles is beneficial, it is not a prerequisite.

Benefits:

  • 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,

  • Additional day off for your birthday,

  • Private medical insurance which covers you, your cohabiting partner and children,

  • Life insurance of 4 times your base salary,

  • Salary sacrifice pension scheme,

  • Enhanced family leave,

  • Confidential Employee Assistance Program,

  • Cycle to work scheme.

As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability. 

Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.

Skills Required

  • Problem-solving and analytical thinking
  • Ability to use tools and data for troubleshooting and optimization
  • Familiarity with Linux command lines
  • Scripting experience with Python or Bash
  • Ability to collaborate effectively and work independently
  • Desire for continual learning
  • Networking knowledge including TCP, UDP, and DNS
  • Ability to troubleshoot networking problems
  • Understanding of Unix services, package managers, and time daemons
  • Track record of solving Unix system problems
  • Previous DevOps or QA experience

Darktrace Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Darktrace and has not been reviewed or approved by Darktrace.

  • Healthcare Strength — Healthcare coverage is considered strong in the U.S., with employer-paid medical, dental, and vision noted alongside good networks. Plan quality stands out as a core strength of the package.
  • Leave & Time Off Breadth — Time off typically includes around 20–21 days of PTO plus paid holidays, with mentions of an additional birthday day. Parental and family leave are also described as part of the offering.
  • Affordable Benefits — Employer-paid health coverage for employees—often extended to dependents—reduces premium costs. This makes core medical benefits more financially accessible.

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The Company
HQ: Cambridge
1,763 Employees
Year Founded: 2013

What We Do

Darktrace, a global leader in cyber security AI, delivers world-class technology that protects over 5,500 customers worldwide from advanced threats, including ransomware and cloud and SaaS attacks. The company’s fundamentally different approach applies Self-Learning AI to enable machines to understand the business in order to autonomously defend it. Headquartered in Cambridge, UK, the company has 1,500 employees and over 30 offices worldwide. Darktrace was named one of TIME magazine’s ‘Most Influential Companies’ for 2021.

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