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Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Quality Assurance Engineer
Shift4 is expanding globally and hiring a key Quality Assurance (QA) Engineer who will be engaged in various aspects of design and delivery of high-quality business applications and identifying and driving resolution of system malfunctions to meet quality standards.
This opportunity involves handling test plans and executing functional, integration, performance and regression tests. It will also include reviews of system requirements and technical design specifications to provide timely and meaningful feedback, collaborating with software engineers to ensure quality is engineered into the products. This position will provide testing support for production issues, enhancement requests, or new projects based on organizational needs.
This is an onsite role that can be based at any of the following Shift4 locations:
Center Valley, PA / Tampa, FL / Atlanta, GA
Responsibilities:
● Review product requirements, create comprehensive test plans, and conduct thorough testing of system enhancements using manual and automated testing
● Identify testing risks and propose mitigation strategies
● Diagnose and resolve issues with deployed systems using a variety of techniques including direct engagement with support personnel and internal stakeholders
● Use JIRA and TestRail to evaluate requirements, document test cases, track defects, communicate with the development team, and document test results and output
● Maintain accountability of assigned work and adhere to priorities and project timelines
● Collaborate with Business Analysts, Developers, and other team members to achieve elegant solutions which satisfy business needs, goals, and objectives.
● Test across multiple platforms (desktop, web and technology stacks - Javascript, .NET, Ruby-On-Rails)
● Develop modular test plans with streamlining of processes and automation in mind
Qualifications:
● 3+ years experience performing functional, usability, and regression testing of business applications
● Understanding of various techniques used to test CRM systems, GUIs, APIs, Stored Procedures, and Business Reports
● Understanding of the Software Development Life Cycle (SDLC) and how QA processes fit into KANBAN and Scrum Frameworks.
● Natural curiosity to find and resolve issues and wants to be part of a highly productive team that delivers work items on a continual basis
● Great interpersonal, verbal and written communication skills.
● Experience with automated testing tools is a plus
● Knowledge of SQL and scripting is a plus
Education:
● Bachelor of Science degree in engineering, computer science, or related discipline - experience in lieu of a degree may be considered.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Skills Required
- 3+ years of experience performing functional, usability, and regression testing of business applications
- Understanding of testing techniques for CRM systems, GUIs, APIs, stored procedures, and business reports
- Understanding of the Software Development Life Cycle and QA processes within Kanban and Scrum frameworks
- Strong interpersonal, verbal, and written communication skills
- Bachelor of Science degree in engineering, computer science, or a related discipline; equivalent experience may be considered
- Experience with automated testing tools
- Knowledge of SQL and scripting
Shift4 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shift4 and has not been reviewed or approved by Shift4.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision plans and the company covering the majority of U.S. premiums. Health insurance is also characterized as solid or comprehensive in parts of the material, supporting baseline benefits strength.
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Retirement Support — Retirement support includes a 401(k) with a company match up to 4% of salary in the U.S., reflecting a clear, structured contribution benefit. Pension programs are also described for some European locations, indicating additional retirement coverage in certain regions.
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Leave & Time Off Breadth — Time away benefits include paid time off, paid holidays, and dedicated paid volunteer time annually. Parental leave for both birthing and non-birthing parents is also included, expanding overall leave breadth.
Shift4 Insights
What We Do
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
