QA Engineer, Operations

Posted 5 Days Ago
Palo Alto, CA, USA
In-Office
105K-105K Annually
Mid level
Fintech • Payments • Financial Services
The Role
Perform QA for operations-focused software: validate change controls, verify build health, enforce SDLC and deployment checklists, test Operations Portal features and regressions, perform API and UI testing, run SQL-backed backend validations, troubleshoot operational/build issues, and use AI tools to accelerate test design and execution.
Summary Generated by Built In

Who We Are

The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com.

What You'll Do

  • Verify Operations Change Controls: Validate and sign off on operations change control tickets to ensure safe and reliable deployments.
  • Support Continuous Operations: Assist in verifying operations tasks. While our operations run 24x7x365, you will provide critical QA support to ensure system reliability during key operational periods.
  • Govern the SDLC Process: Enforce and audit SDLC compliance across operations releases using standardized checklists.
  • Validate Build Health: Verify build success by ensuring deployments are free of errors, regressions, and security vulnerabilities.
  • Enhance the Operations Portal: Partner with the Operations team to validate new features added to the Operations Portal while ensuring comprehensive regression testing for existing functionality.
  • Provide Cross-Functional Backup: Support secondary QA testing for the Client Portal and assist with REST API testing.
  • Leverage AI-Driven QA: Utilize advanced AI tools to accelerate test plan design, generate test cases, and automate test execution.

Qualifications

  • Experience: 3–5+ years of software QA engineering experience, ideally in a fast-paced fintech, payments, or operations-heavy environment.
  • API & UI Testing: Solid experience testing Web/UI applications and REST APIs (using tools like Postman, Bruno, or similar).
  • Database Proficiency: Hands-on experience writing SQL queries to verify data, inspect database state, and perform backend validation.
  • Troubleshooting: Strong analytical skills with a proven ability to perform root-cause analysis on complex operational or build-level issues.
  • Process Governance: Familiarity with standard SDLC processes, change control frameworks, and deployment checklists.
  • Soft Skills: Outstanding communication and collaboration skills to act as a bridge between Operations, QA, and Engineering.
  • Aesthetic & Detail: High attention to detail with an eye for UI consistency, process gaps, and edge cases.

The pay range for this position is $105,000 for base pay; however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and/or other benefits as listed below, dependent on the position offered.

This position is hybrid 3 times a week in our Palo Alto office.

Benefits

TabaPay offers the following benefits:

  • 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only)
  • Employer 401K Matching
  • Generous and Flexible PTO

EEO Employer: TabaPay is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Skills Required

  • 3-5+ years of software QA engineering experience
  • Experience testing Web/UI applications
  • Experience testing REST APIs (Postman, Bruno, or similar)
  • Hands-on SQL query experience for data and backend validation
  • Strong troubleshooting and root-cause analysis skills
  • Familiarity with SDLC processes, change control frameworks, and deployment checklists
  • Outstanding communication and collaboration skills
  • High attention to detail for UI consistency, edge cases, and process gaps
  • Experience in fintech, payments, or operations-heavy environments
  • Experience using AI-driven QA tooling to design/generate tests and automate execution
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The Company
HQ: Mountain View, CA
72 Employees
Year Founded: 2017

What We Do

TabaPay, the leading instant money movement platform, enables secure, reliable, and lower cost instant payments for Fintech innovators. We offer direct access to 15 banking partners, 14 networks (debit, credit, RTP & ACH), multiple geographies, innovative products, and features in one unified API. TabaPay is trusted by >2,000 Fintechs and Financial Institutions and is ranked a top merchant acquirer in the US, processing over a million transactions a day. For more information, visit www.tabapay.com

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