Recruiter: Francisco Munoz Munoz
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.
About the role:
Identify, analyze, investigate, monitor and document patterns and trends in post marketing surveillance data as part of the CAPA system. Communicate and educate management, Design Assurance, Operations, R&D, marketing, sales organization and other departments, as well as external customers about product performance. Ensure that information and insight gained from the investigations and corrective actions is fed back to the R&D and marketing organizations as part of the risk management and design input systems.
Key Responsibilities:
- Analyzes customer complaints, events and other post marketing surveillance data by examining the data for patterns and trends and investigating when necessary.
- Investigates identified trends by starting a formal trend investigation and trend report and working on cross-functional teams.
- Communicates product performance by formal presentations to management committees and design teams.
- Reviews and approves complaints investigations from low to high complexity, and provides guidance/feedback to investigators.
- Serve as a Subject Matter Expert (SME), mentoring junior engineers, and driving cross-functional quality and continuous improvement initiatives.
- Supervise and develop a small team of Engineers, providing direction, performance management, and coaching to support professional growth and achievement of departmental objectives.
What we're looking for:
- Bachelor or Licentiate near-graduates in Chemical, Mechanical, Mechatronics, Materials, Biomedical Engineering or related.
- English Level desired: 85-95%.
- Minimum of 4 years work experience in medical regulated industry, Preferably with experience in Quality (Post Market), and supervising people.
- Desired knowledge: Problem Solving, critical thinking, statistical tools.
- Ability to collaborate across multiple and cross-functional teams.
- Strong ability to multi-task and be adaptable.
Requisition ID: 631972
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Skills Required
- Bachelor or Licentiate in Chemical, Mechanical, Mechatronics, Materials, Biomedical Engineering or related
- Minimum of 4 years work experience in regulated medical/medical device industry
- Experience with CAPA and post-market surveillance activities
- Experience analyzing customer complaints, identifying trends, and conducting investigations
- Supervisory or people-development experience (leading a small team)
- Knowledge of statistical tools
- Problem solving and critical thinking skills
- Ability to collaborate across multiple cross-functional teams
- English proficiency (desired level indicated: 85-95%)
- Ability to multi-task and be adaptable
Boston Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Scientific and has not been reviewed or approved by Boston Scientific.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, and disability insurance alongside mental health resources. Family planning support and broader care navigation offerings further strengthen the health-related value of the package.
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Retirement Support — Retirement benefits stand out through a 401(k) match described as best-in-class and supported by profit sharing and an employee stock purchase plan. High participation in retirement programs is also highlighted as part of the overall financial benefits footprint.
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Leave & Time Off Breadth — Time off is described as generous, with reports of 20+ vacation days and up to four weeks in some roles, plus paid holidays and sick leave. Longer-term options such as extended unpaid family leave and a personal enrichment sabbatical expand flexibility beyond standard PTO.
Boston Scientific Insights
What We Do
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 40 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of health care. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. For more information, visit www.bostonscientific.com and connect with us on X, Instagram, and Facebook. At Boston Scientific, you will find purpose, a place to grow and opportunities to cultivate your passions. To search and apply for open positions, visit https://bostonscientific.eightfold.ai/careers. You may also review our social media guidelines at http://www.bostonscientific.com/social.


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