At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences.
Quality Assurance Corporate Coordinator
Job Brief
Monitors and ensures compliance to government (Customer specifications, FDA and FDA Labeling Guidelines, USDA, PMO, GFSI-BRC and Health department, and local regulatory agencies). Monitors and ensure compliance on Ole’s Quality and Food Safety Systems, programs. Maintain and improve performance and process development within Quality management system.
Responsibilities
Ensures by keeping updates to compliance to Food Safety Regulatory Requirements Ensures highly disciplined compliance with all regulatory and Company.
Defines and support food safety and sanitation standards, systems, procedures, and practices to guarantee product safety.
Must be familiar with the Quality Management System.
Reviews processing activities to ensure conformance to specifications.
Assures that products are being produced in conformance with Good Manufacturing Practices (GMP’s Part 110.0 & 117.0)
Must be familiar with Food Safety Plan/cHACCP.
Investigates and communicates to the Q.A manager all food safety issues.
Responsible for assessing the training needs of the QA team, making sure that training is adequately performed and documented.
Reviews and update work aids (instructions, charts, manuals, bulletins, code date calendars, etc.) essential for verification of product quality.
Participate in food safety and sanitation audits.
Conducts monthly team meetings to address employee issues.
Verifies department’s standard operating procedures comply with BRC and/or regulatory requirements such as Customer specifications, FDA, Labeling Guidelines, USDA, PMO, GFSI-BRC and Health department).
Assists in special projects and generates summary of projects’ performance.
Assumes the duties of Lead Auditor and Qualified Individual (FSMA).
Communicates effectively with the Q.A managers/Director, department employees, Plant management, regional management, Ole’s management, and suppliers. 15. Implement and manage systems for Quality Management, Quality Assurance, Data stewardship and governance, and regulatory audits and surveillance
Perform other duties as assigned.
Analyzing company processes and procedures.
Developing process enhancement strategies.
Investigating shortfalls, issues, and complaints in current business processes.
Participate in QA Compliance initiatives to drive greater collaboration and standardization between all divisions and companions of QA teams.
Update, communicate and deploy Corporate Policies and/or documents to facilitate and/or raw material suppliers and contract manufacturers to ensure that process inputs meet Ole Requirements.
Responsible on coordinating and maintain the Ole Mexican Foods Corporate Document Control System (Quality Procedures, Plans, flow process, work instructions, etc...)
Assist QA Director in the development of QA policies and procedures new items and ensure that they are properly deployed to the plants and/or raw material suppliers and contract manufacturers.
Support and collaborate with special studies in cooperation with the Quality Assurance Director.
Coordinate meetings with QA reps at plants to brainstorm and improve Mock Recall Corporate Program at least once per year.
Responsible for monitoring QA KPI’s (Key Performance Indicators). Review data to ensure that critical-to-quality attributes meet Ole’s requirements.
Assist QA Director on consumer complaints to benchmark and track consumer complaint index internally and externally.
Coordinate implementation of corrective action for out-of-compliance conditions by corporate.
Coordinate GFSI Plants Audits. Responsible for controlling and updating BRC’s structural documentation.
Responsible on Control, update and deploy Supplier Approval Program
Coordinate with suppliers and/or Purchasing corporate on any updated raw material documentation
Communicate with Raw Material Suppliers and Contract Manufacturers to ensure that process inputs meet Ole Requirements.
Give Direction to QA system person to maintain and administer the Raw Materials and Finished Product Specifications Central Database
Coordinate and communicate Pest control management at Atlanta Tortilla Division & DC location.
Ensure, when necessary, information for physical and chemical attributes, and microbiological are accurate within finish product specifications database.
Coordinate efforts with departments related to new products and/or existing products changes information with efficiency, accuracy, and level of service
Establish regular meetings with Marketing team regarding product information on the webpage and being aligned with specs database.
A. CONTACTS
1. Inside the company: Plant Employees
Plant Management
Plant Supervision
Regional Management
Corporate Management
2. Outside the company: Raw material Suppliers
Government/Regulatory/Army inspectors
Copackers
B. SUPERVISION
1. Directly supervises: Supervisors, Leads and Line technicians
2. Indirectly supervises Technician Support, sanitation personnel
Requirements and Skills
Bachelor’s degree in baking, Food Science, Chemistry, or related science required.
Knowledge of statistics is preferred.
Courses in Quality Assurance concepts are desirable.
Experience in GFSI. (GFSI) BRC preferred.
Experience in ISO-9002 or similar preferred.
Bilingual (Spanish English)
5 years’ experience in food manufacturing, Process Management, process optimization, operations,
2 to 3 years working experience in a tortilla, bakery, or food plant.
Knowledge of Genesis Software – ESHA labeling compliance.
2 years working experience in Regulatory n food (FDA, USDA, PMO, Organic, Gluten Free, etc.)
Must have good communication skills. • Savvy in most common office software
Benefits
Comprehensive health, dental, and vision insurance plans.
Retirement savings plan with company match.
Paid time off and holidays.
Opportunities for professional growth and development.
Supportive and inclusive work environment
Skills Required
- Bachelor's degree in baking, Food Science, Chemistry, or a related science
- Five years of experience in food manufacturing, process management, process optimization, or operations
- Two to three years of experience working in a tortilla, bakery, or food plant
- Two years of experience in food regulatory compliance, including FDA, USDA, PMO, Organic, and Gluten-Free requirements
- Bilingual Spanish and English communication skills
- Knowledge of Genesis Software and ESHA labeling compliance
- Strong communication skills
- Proficiency with common office software
- Knowledge of statistics
- Courses in Quality Assurance concepts
- Experience with GFSI-BRC
- Experience with ISO-9002 or similar standards
What We Do
Olé Mexican Foods is a leading producer of authentic, high-quality Mexican-inspired food products serving retail, foodservice, and distribution partners across the United States. For over 30 years, Olé has built a reputation for delivering innovative tortilla and bakery solutions that combine tradition, quality, and operational excellence. Our brands are trusted by national retailers, regional grocers, and foodservice operators seeking consistency, freshness, and scalable manufacturing capabilities. Headquartered in Georgia, Olé continues to grow through strategic partnerships, manufacturing innovation, and a commitment to excellence at every level of our organization. At Olé, we believe great products start with great people. We are building a team of passionate professionals across sales, operations, manufacturing, and corporate functions who are driven to deliver results and create lasting partnerships. Let’s grow together.
