QA Automation Tester - Hybrid Hartford, CT

2.  PROJECT/SYSTEM/PROGRAM OVERVIEW

The Department of Children and Families depends on the core, mission-critical applications, CT-KIND, Connecticut’s Federally reimbursed CCWIS (Comprehensive Child Welfare Information System).  Implemented in 2025, used by over 2,000 social workers and case managers, the application has been released to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute.  

Concurrently, the agency implemented a multi-faceted, agency-wide outcome measure improvement plan that specifically addressed each of the twenty-two (22) outcomes targeted for improvement driven by the original Consent Decree.  In 2022, the Agency has met and sustained all outcome measures set forth in the Juan F. Consent Decree. The Agency continues sustaining these measures with the support of information technology.

DCF Information Systems provides technology expertise and services as well as an information systems infrastructure to the agency and its roughly 3,300 employees.  DCF Information Systems strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.

3.  SCOPE OF WORK

The agency needs the service of 1, HANDS ON, Quality Assurance Automated Tester. The specific focus of this candidate will be to ensure that new systems are built in a way that best ensures that functional requirements are met whilst also ensuring that service qualities (Performance, scalability, extensibility, maintainability, security, interoperability) for now and for the future are achievable. This person will also have manual testing hands on experience. In addition, this role is responsible for reviewing and improving on existing systems, making use of new technologies and methodologies to seek continual improvement for existing systems.  The candidate will work to create a breakdown of the system into components, the component interactions, and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design.

Specific Services Required:

In the role of the QA Automation Tester, the following services are required:

·        Follow the core technology and architecture for automated testing of large-scale distributed systems, midrange to client server and n tier e commerce applications and solutions.

·        Follow specifications to automate the testing of applications.

·        Work on all test automation components of solution and create/maintain required technical documentation.

·        Follow developed strategies for end-to-end system testing.

·        Assist in all testing processes involving the migration and integration of new and legacy technologies.

·        Excellent communication, presentation, collaboration, and interpersonal skills.

·        Demonstrated ability to deliver business and technical value.

·        Must be very organized, pro-active, and self-directed. Must be able to perform with minimal supervision.

·        Must have very strong abstract thinking and problem-solving skills.

·        Must have very good verbal and written communication skills.

·        Follows the testing standards and strategies and uses them correctly.

·        Interface with the user(s) and sponsor(s) and all other stakeholders to determine their (evolving) needs.

·        Follows the set standards for the automated testing software, policies, and execution.

·        Reviews all system requirements, test scripts, test scenarios to create appropriate testing workflow. Ensures that this set of high-level requirements is consistent, complete, correct, and operationally defined.

·        Reviews software components and collaborates with development group, Product Owners, System Teams, and Operations to ensure best overall testing strategies, best practices, and techniques for automated testing.

·        Interfaces with the design and implementation teams, so that any problems arising during QA can be resolved in accordance with the fundamental design concepts, and user needs and constraints.

·        Collaborates on a set of acceptance test requirements, together with the project teams, and the user, which determine that all of the high-level requirements have been met, especially for the computer-human-interface.

·        Generates products such as unit tests, automated functional tests, regression tests, load tests, code coverage reports, and test scenario % pass/fail, ADA/508c/AWGA compliance, Cross Browser Compatibility, Mobile Compatibility.

·        Ensures that all testing libraries and artifacts are maintained in the most current state and never allowed to become obsolete.

·        Responsible for creating automated test case scenarios for Agile Delivery Team to meet Acceptance Criteria

REQUIRED SKILLS AND EXPERIENCE

For this position, the candidate shares their experience and judgment with the team

 An experience professional with demonstrating the following knowledge and skills:

• 5+ years' Experience Azure DevOps suite (Azure Boards, Azure Repos, Azure Pipelines, Azure Test Plans, Azure Artifacts) (*required)
  
• 5+ years' Experience in automated testing with UFT (Unified Functional Testing) and VBScript or different programing language. (*required)
  
• 5+ years' Experience with Automated Testing Frameworks and Manual Testing, Test Methodologies, Test Strategies and Test Beds.(*required)
  
• 5+ years' Experience with Agile Methodologies
  
• Develop and Maintain UI, Back End, API, and Hardware Test Automation
  
• Involved in a minimum of two large scaled Agile software development projects
  
• Knowledge of Testing Tools, Testing Frameworks, Continuous Integration Methodologies
  
• Knowledge of Web Application Testing, Distributed System Testing, Performance Testing, Regression Testing, Database Testing, Mobile Testing, Security Testing, Accessibility Testing, Web Service Testing.
  
• Knowledge of .Net, SharePoint, Salesforce
  
• Knowledge of Data Modeling and Database Design preferred
  
• Knowledge of Application Modeling and Design
  
• Knowledge of Service Oriented Architectures
  

·        Experience with automated testing in enterprise system integration projects and initiatives; understanding of and experience implementing enterprise integration patterns.

·        Thorough understanding of standard QA best practices in an Agile environment including authoring test plans and test cases, executing tests and tracking issues to closure

·        Good understanding of DevOps and setting up Continuous Integration Environments.

·        Experience in Test Driven Development and testing tools and techniques.

·        Object-Oriented design principles and design patterns

Additional Preferred Qualifications:

 Experience with QA Functional test suites such as Unified Functional Testing.

·        Working automated testing knowledge for C#, WCF, jQuery, XML, JSON, WebApi, SOAP, .NET, JavaScript.

·        Testing experience with Web Services (REST, SOAP, WCF) and tools such as SOAPUI.

·        BS in Computer science, engineering, or technology-related baccalaureate degree from an accredited college or university, or commensurate experience.

• Experience with Salesforce
  
• Experience Microsoft SharePoint
  
• Experience with .Net Framework
  
• Knowledge of Virtualized Hosting Environments
  
• Knowledge of .Net, SharePoint, Mulesoft
  
• Knowledge of .Net, SharePoint
  
• SQL
  

4. ADMINISTRATIVE CONSIDERATIONS

 Candidate must be a U.S. Citizen or Permanent Resident

Work Schedule: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM

State Resources and Oversight: DCF IS Management

Security/Privacy Considerations: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-disclosure Agreement

General/Miscellaneous: This is a hybrid position and will require in office presence. In addition, the candidate must be a U.S. citizen or permanent resident.