At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About The Role:
We are seeking a QA Automation Manager to provide technical leadership, elevate automation strategy, and drive quality engineering across our modern, distributed SaaS ecosystem. This role goes beyond hands‑on automation: you will define best practices, lead automation architecture, improve engineering quality culture, and mentor global QA team to deliver reliable, scalable, and high‑performing solutions.
You’ll have significant ownership and influence, partnering with product, engineering, and architecture teams to shape our quality roadmap and uplift testing maturity across our platforms and services.
What You'll Do:
Automation Strategy & Architecture
- Define the automation vision, roadmap, and architectural standards across multiple products and services.
- Design scalable, reusable automation frameworks (UI, API, microservices, contract, and integration levels).
- Oversee automation framework consolidation, standardization, and governance across teams.
- Evaluate emerging tools and technologies to modernize our automation ecosystem.
- Mentor, coach, and upskill QA engineers across multiple locations and teams.
- Conduct technical reviews of frameworks, test design, test architecture, and automation code.
- Champion engineering best practices around observability, CI/CD quality gates, digital‑first testing, and shift‑left quality.
- Drive continuous improvement initiatives that reduce manual effort and increase automation efficiency and reliability.
- Partner with engineering leadership to define quality KPIs, metrics, and measurement frameworks.
- Ensure automation integrates effectively into CI/CD pipelines using GitHub Actions.
- Collaborate with developers, architects, and product managers to establish quality strategies, risk‑based test approaches, and acceptance criteria.
- Support exploratory, end-to-end, and UAT testing for complex scenarios where automation complements human validation
Core Automation & Engineering Expertise
- 7–10+ years of hands‑on QA automation or test engineering experience.
- Proven experience leading automation strategy, frameworks, or quality engineering initiatives.
- Advanced proficiency with JavaScript/TypeScript‑based automation.
- Expertise with WebdriverIO and/or Playwright (primary tools).
- Strong experience testing distributed systems, microservices architectures, API communication flows, and event‑driven platforms.
- Deep understanding of automation design patterns and scalable framework architecture (Node.js/TypeScript preferred).
- Strong knowledge of REST API testing, schema validation, and contract testing.
- Familiarity with BDD practices and tools (e.g., Cucumber).
- Understanding of observability, monitoring, and logging tools as they relate to test ecosystems.
- Proficiency with GitHub, GitHub Actions, pipelines, workflow orchestration, and CI/CD quality gates.
- Strong Git practices: branching strategy, code review, PR quality standards.
- Experience integrating test frameworks with cloud testing platforms (BrowserStack, Sauce Labs, etc.).
- Ability to write and interpret SQL queries.
- Working knowledge of modern web technologies (HTML, CSS, DOM).
- Comfortable operating in Agile/Scrum environments.
- Strong communication and leadership skills, with an ability to influence cross‑functional teams.
- Ownership mindset with a focus on scalability, reliability, and long‑term improvements.
- Curiosity, adaptability, and commitment to elevating engineering quality.
- Experience with serverless computing (AWS Lambda, Azure Functions).
- Exposure to performance testing tools (k6, Gatling).
- Understanding of accessibility testing principles (WCAG 2.1 AA).
Why Join Us:
Lead at Scale: Drive automation for platforms powering millions of annual global applicants.
Modern Tech Stack: Cloud‑native, microservices‑based, API‑first platforms with modern tooling.
Growth & Influence: Shape automation strategy across global teams and high-impact ownership
Collaborative Culture: Transparent, open engineering culture with shared ownership.
Great Work Environment: A modern office in central Kraków, flexible hybrid work options, and a competitive benefits package.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
First Advantage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Advantage and has not been reviewed or approved by First Advantage.
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Retirement Support — A retirement plan is consistently described as part of the core package, including a 401(k) with an employer match and match levels that can be competitive. An Employee Stock Purchase Plan is also referenced alongside retirement, adding another long-term savings vehicle in some regions.
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Leave & Time Off Breadth — Time off is positioned as a meaningful strength, with generous vacation/holiday coverage and policies that can be flexible depending on employee type. Flexible Time Off for salaried roles, accrual-based PTO for hourly roles, and Volunteer Time Off are all cited as available in the broader package.
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Healthcare Strength — Medical coverage appears anchored in a mainstream national network, with Aetna-administered options referenced and broad provider acceptance highlighted. Overall medical coverage is framed as fairly good to very good in quality, even if the exact plan design varies by state and year.
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What We Do
First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com.
