We’re Optix — helping flex and coworking space operators build smarter, more automated spaces and better-connected communities.
Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience. We help our customers create beautiful, integrated, human-centered workspaces that run smoothly for managers and members alike.
We’re a passionate team that supports each other to do our best work. You’ll often find us sharing pour-over coffee, chocolate croissants, and big ideas about the future of flex spaces.
Optix is looking for a Quality Assurance Automation Engineer to design, build, and own a modern, automated QA practice as we evolve from a rules-based automation platform into a leading conversational, agentic workspace management system.
You’ll establish the processes, tooling, and automation frameworks that ensure our platform remains stable, scalable, and reliable, especially as AI-powered features become core to our product. Working closely with our product team, you will develop automated testing systems, build AI-assisted QA workflows, and directly contribute to issue resolution when bugs arise.
This is a rare opportunity to create a QA discipline from the ground up inside a profitable, proven SaaS company. You will shape how we test and validate software, particularly AI features, while collaborating with experienced AI leaders who will help you sharpen your testing, automation, and AI evaluation capabilities.
If you have 5+ years of experience in software Quality Assurance, and you’re excited by the opportunity to build a QA function from the ground up inside a fast-growing, product-driven company, we’d love to meet you.
RequirementsMust Haves
- 5+ years of experience in software QA, with a strong focus on test automation
- Demonstrated experience creating and maintaining automated test suites (unit, API, integration, and E2E)
- Experience with PHP/Laravel is required
- Experience with modern Javascript frameworks like Vue, React and Angular
- Solid understanding of REST/GraphQL API testing and integration patterns
- Experience working with CI/CD systems and incorporating automated testing into deployment pipelines
- Ability to learn new technologies quickly and adopt modern testing approaches
- Strong analytical and problem-solving skills with a systems-thinking mindset
- Able to work independently and collaboratively in a cross-functional team environment
- Strong communication skills with the ability to explain test strategies and results clearly to both technical and non-technical team members
- Experience with automation frameworks such as Cypress, Playwright, PHPUnit, Pest, or similar
- Comfort working with Git, Linux command line tools, and continuous integration systems
- Experience designing maintainable, testable frameworks in complex systems
- Familiarity with API testing tools like Postman, k6, or custom frameworks
- Willingness to learn AI-specific testing patterns, including prompt engineering, context evaluation, and LLM behavior monitoring
- Ability to diagnose, reproduce, and resolve issues, contributing code fixes when appropriate
- Have used test platforms that incorporate AI for increased productivity
- Experience with AI/ML testing frameworks or AI tooling (LangChain, LlamaIndex, Pydantic, OpenAI evals, etc.)
- Deployment expertise: containerization, cloud infrastructure (AWS/GCP), production monitoring
- Prior QA experience in a B2B SaaS environment
- Experience building a QA practice from scratch or acting as a QA lead
- Create and own Optix’s QA strategy, including processes, frameworks, and quality standards
- Build automated test suites (unit, integration, API, end-to-end) that scale with a fast-moving product
- Introduce AI-assisted QA processes such as AI-generated test cases, regression detection, and output evaluation
- Collaborate closely with Engineering and Product to integrate QA early in the development cycle
- Identify opportunities to improve user experience, product reliability, and development velocity
- Troubleshoot, reproduce, and validate bugs, contributing fixes when appropriate
BenefitsWe take care of our teammates
This is a unique opportunity to join a rapidly growing technology startup. Taking care of our team on this journey is a priority. We offer:
- Competitive salary compensation and commission structure
- Strong Employee Stock Option Plan offering
- Excellent health and dental coverage program provided by Sunlife
- Mission-driven workplace experience with a positive, collaborative and supportive team culture
- Personal and professional growth opportunities
- Healthy snacks and locally roasted coffee – slow pour is our jam
- Team lunches and socials
- Annual health and fitness credit
- Fun offsite activities that allow us to reconnect as a team
- A beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan
Top Skills
What We Do
Optix is on a mission to empower the people behind coworking and flex spaces to thrive.
We provide workspace operators with a beautifully designed platform that streamlines day-to-day operations and automates time-intensive workflows—freeing teams to focus on what matters most: community, hospitality, and growth.
With end-to-end automation and best-in-class user experience, Optix enables teams to do more with less—saving up to 80% of their time, while enhancing the experience for every member who walks through their doors.
From single-location operators to multi-city brands, our partners are scaling faster and smarter:
- KoWorks runs 3 locations with a single employee while building a vibrant, connected community.
- Groundswell grew their community 10x by automating over 4,000 bookings.
- KWENCH Coworking sped up onboarding by 75%, scaling with ease while delivering personalized experiences.
At Optix, we believe the future of flexible work is human-first, tech-powered, and built on exceptional experiences—for both operators and the communities they serve.
