QA Automation Engineer
Status: Full-time
Reports To: Manager
Location: Mumbai, IN
Work Hours: Monday – Friday, 11:00 AM – 8:00 PM
Position Summary
Decisions + ProcessMaker are rapidly growing, private-equity-backed technology companies that provide a unified workflow and rules platform for business process automation (BPA). Trusted by Fortune 500 firms and SMBs globally, we enable organizations to simplify operations, enhance efficiency, and achieve measurable results—without requiring technical expertise.
As a QA Automation Engineer, you will manage the testing strategy, processes, and resources for the Decisions platform. You will work closely with multiple departments—including Cloud Ops, Developers, Documentation, Professional Services, R&D, Solutions, and Support—to identify core issues and prioritize fixes within tight release schedules.
Key Responsibilities
- Develop and implement strategies to test the platform effectively across multiple versions and tight timelines.
- Conduct both automated and manual testing as part of a global QA team.
- Write automated tests using C# along with web automation frameworks like Playwright.
- Communicate platform issues and testing results with leadership, developers, and other departments.
- Document testing results and create reports for leadership to track release readiness.
Support Duties
- Understand enterprise integrations and communicate effective testing plans and solutions.
- Provide examples and training for testing resources on platform features.
- Anticipate problems and offer recommendations for resolution.
- Challenge the status quo and take initiative to improve processes.
- Actively observe, learn, communicate, and contribute to advancing the organization’s mission.
Requirements
- Certification in Quality Assurance (Automation). / Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics
- 0–2 years of experience in QA Automation.
- Strong attention to detail and ability to multitask.
- Excellent written and verbal communication skills for both onshore and offshore audiences.
- Knowledge of databases, enterprise systems, web applications, and software QA best practices.
- Understanding SDLC using Agile or other lean methodologies.
- Basic software development knowledge: OOPs concepts and along with data types, variables, loops, exception handling, or strong problem-solving skills.
- Ability to analyze information from multiple sources to develop testing plans.
- Proficiency in Windows computing (e.g., finding local IP, using Command Prompt).
- Strong desire to deliver excellent user experience and high-quality software.
- Analytical mindset with a detective approach to software testing.
- Familiarity with Windows services, networking concepts, APIs, and testing fundamentals.
- Optional but beneficial: experience with Java, Python, .NET, HTML, C#, SQL, JS, IIS, AD, Hyper-V/VirtualBox, or any software testing platform.
- Adaptable to changing organizational priorities in a fast-paced environment.
Top Skills
What We Do
Decisions provides a rules-driven, no-code platform, enabling companies to drastically reduce their time to market for their applications. Decisions technology is deployed as the basis of multiple commercial applications in healthcare, life sciences, finance, logistics, and operations software. It is used directly by companies on almost every continent, ranging from mid-size companies to many Fortune 500 corporations.
Decisions provides one no-code platform for all types of business processes. With our no-code visual designer you can deploy fast and empower business users to manage their own processes. There are thousands of features built-in, ready to drag and drop and you’re done! Our rules-driven automation allows you to adapt quickly to price changes, regulations, customer demands and more.
We have seen technology evolve rapidly during the past decade, and the disruption of Covid-19 cannot be understated. Entire industries have been forced to reengineer how they get work done. The chaos caused by the pandemic has shown how ill-prepared many businesses are to adapt to sudden changes. For example, processing paperwork is difficult when employees are remote and paper forms are physically at the office.
Without automation, these processes grind to a halt. Systems and processes that are inflexible and cannot scale break down when people change their behavior all at once. These are just some of the challenges presented by the global pandemic that are accelerating the adoption of automation and digital transformation.
We remain committed to delivering an experience that gives more control and configuration ability to administrators. Specifically, allowing programmers to build things that can be configured by non-programmers in a way that is safe, visible and flexible. This challenge has driven us to create numerous technologies in use today at some of the world's largest and most innovative companies.
