The Role
Lead mobile QA automation strategy and execution for Ford App commerce and subscription features. Build and maintain iOS and Android automation frameworks, design comprehensive test coverage, debug failures, manage defects, and integrate tests into CI/CD. Mentor and guide a growing QA team, participate in hiring, coordinate release testing, report quality risks and metrics, and improve validation processes. Future scope includes mobile-to-vehicle connectivity and web test automation.
Summary Generated by Built In
This is a hybrid technical/leadership role: you will remain hands-on with automation frameworks and test design while also mentoring engineers, shaping hiring decisions, and planning team delivery against program milestones.
Responsibilities- Define and lead the end-to-end validation & verification strategy for assigned Ford App features, starting with native commerce (in-app accessories storefront and in-app subscriptions), and expanding over time to features such as mobile-to-vehicle projection and service scheduling.
- Design and execute test coverage for in-app purchase and subscription flows, including checkout, payment processing (Stripe, using test card scenarios), order/transaction state validation, and subscription lifecycle events (trials, renewals, upgrades/downgrades, cancellations).
- Lead, mentor, and coach a team of Software QA Engineers (currently 2-3, with growth planned), providing technical guidance, code/test design reviews, and day-to-day direction on test execution.
- Actively participate in hiring and building out the QA team, including sourcing, interviewing, and providing hiring recommendations, and contribute input into team members' performance reviews.
- Own and evolve the mobile automation framework strategy, using XCTest/XCUIAutomation for iOS and Jetpack Compose Test API + Espresso for Android.
- Design comprehensive test cases covering functional, integration, and edge-case scenarios for mobile app features, including commerce flows and, as scope expands, device-to-vehicle projection scenarios.
- Plan and coordinate test execution and delivery schedules across releases, balancing team capacity, program priorities, and quality commitments.
- Execute and oversee automated and manual tests across development, staging, and production-like commerce environments.
- Analyze test results, debug automation failures, and perform root cause analysis to determine whether defects originate in application code, payment/subscription integration, or test environment/automation.
- Manage defect lifecycle using JIRA, ensuring clear documentation, triage, prioritization, and resolution tracking.
- Integrate automated test suites into CI/CD pipelines (e.g., GitHub Actions) and collaborate with development teams to maintain fast, reliable feedback loops.
- Maintain and evolve test assets (test plans, test cases, automated scripts) using Git-based version control, including branching and merging strategies for shared automation codebases.
- Champion test process improvements and drive adoption of industry-aligned QA practices (e.g., ISTQB testing principles, ASPICE-aligned process discipline for vehicle-integrated features).
- Report on test status, coverage, and quality metrics to engineering leadership, providing visibility into risks and mitigation plans.
- Explore and pilot automation approaches beyond native mobile (e.g., web testing) to support long-term team scaling as scope expands.
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
- 5+ years of experience in software quality assurance/validation, with a strong focus on mobile application testing (Android and/or iOS).
- Demonstrable hands-on experience building test automation for native mobile platforms using XCTest/XCUIAutomation (iOS) and/or Jetpack Compose Test API and Espresso (Android).
- Experience testing e-commerce, in-app purchase, or subscription-based features, including payment processing flows (e.g., Stripe or similar payment gateways).
- Experience mentoring or providing technical leadership to other QA engineers.
- Experience planning and coordinating test delivery/execution for a team against release milestones.
- Strong experience with version control systems (e.g., Git), including branching and merging strategies.
- Experience with defect/test management tools such as JIRA.
- Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions).
- Strong analytical and debugging skills, with the ability to perform root cause analysis across app, integration, and environment layers.
- Advanced English skills.
Extra:
- Experience testing features that involve mobile-to-vehicle connectivity or projection (e.g., Bluetooth, Wi-Fi, remote vehicle command/control features).
- Experience with web test automation frameworks, particularly Playwright.
- Familiarity with ISTQB testing principles and/or ASPICE-aligned software validation processes.
- Prior experience participating in hiring processes (interviewing, technical assessment design).
- Experience scaling a QA automation framework across multiple platforms or teams.
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field
- 5+ years of software quality assurance or validation experience, focused on mobile application testing
- Hands-on experience building native mobile test automation with XCTest/XCUIAutomation and/or Jetpack Compose Test API and Espresso
- Experience testing e-commerce, in-app purchase, or subscription features, including payment processing flows
- Experience mentoring or providing technical leadership to QA engineers
- Experience planning and coordinating test delivery for release milestones
- Strong Git experience, including branching and merging strategies
- Experience with defect and test management tools such as JIRA
- Experience integrating automated tests into CI/CD pipelines such as GitHub Actions
- Strong analytical, debugging, and root cause analysis skills across application, integration, and environment layers
- Advanced English skills
- Experience testing mobile-to-vehicle connectivity or projection features
- Experience with web test automation frameworks, particularly Playwright
- Familiarity with ISTQB testing principles and/or ASPICE-aligned validation processes
- Prior experience participating in hiring processes and technical assessment design
- Experience scaling QA automation frameworks across multiple platforms or teams
Ford Motor Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.
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Healthcare Strength — Medical, dental, and vision coverage start on day one with options that include zero-premium plans, free mental health support, and wellness resources. For represented hourly employees, health plans are described as low-cost with strong coverage value.
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Retirement Support — A 401(k) with company match and additional company contributions is available from day one, alongside life and disability coverage. Pension eligibility in certain situations and financial-planning support reinforce long‑term security.
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Parental & Family Support — Paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp‑up program for returning parents, reflect a family‑focused package. Flexible Family Care days and generous time‑off options help address short‑term caregiving and personal needs.
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The Company
What We Do
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
