We are seeking a QA Automation engineer to support Vonage’s Residential platform. As part of this role, the candidate will learn, automate our front end and backend Business Support Systems (BSS) including billing , product catalog, ordering shipping and more. The components also support the APIs for all frontend applications including support tools, customer self service, subscribe and online account.
Specific Requirements (Technical Knowledge, Responsibilities, Software, Etc.)
- A minimum of 6+ years of experience in the role of a QA Automation Engineer is required.
- Excellent communication skills (written and oral)
- Linux based systems (RedHat, Docker, etc.)
- Develop automated tests and test frameworks to enhance software quality.
- Conduct functional and non-functional testing, including performance, security, resiliency, and chaos testing.
- Identify and implement quality processes to enhance engineering efficiency.
- Automate various aspects of the software development lifecycle.
- Strong automation testing expertise for REST and SOAP APIs, with coding proficiency in Python or Java.
- Hands-on experience with performance testing frameworks (e.g., Selenium, Cucumber) and CI/CD tools like Jenkins or GitHub Actions.
- Experience with Apache & WebLogic platforms
- Understanding of various database architectures (SQL / Oracle, Mongo, etc.)
- Working knowledge of GIT, SVN, JIRA, AWS, Puppet, SOAPUI
- Experience partnering and collaborating with both on and off-shore teams
- Experience working in an agile environment
Additional Skills (would like to have but not required)
- Knowledge of billing platforms
- Familiarity with cloud platforms, particularly AWS, and infrastructure-as-code tools like Terraform and CloudFormation.
- Experience with observability and monitoring tools like Grafana and Kibana.
- Understanding of JMS or other message processing platforms.
#LI-CK1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Skills Required
- 6+ years experience as a QA Automation Engineer
- Excellent written and oral communication skills
- Experience with Linux-based systems (RedHat) and Docker
- Develop automated tests and test frameworks
- Conduct functional and non-functional testing including performance, security, resiliency, and chaos testing
- Identify and implement quality processes to enhance engineering efficiency
- Automate aspects of the software development lifecycle
- Strong automation testing expertise for REST and SOAP APIs and coding proficiency in Python or Java
- Hands-on experience with testing frameworks (e.g., Selenium, Cucumber) and CI/CD tools like Jenkins or GitHub Actions
- Experience with Apache and WebLogic platforms
- Understanding of database architectures (SQL / Oracle, MongoDB)
- Working knowledge of Git, SVN, JIRA, AWS, Puppet, SOAPUI
- Experience partnering and collaborating with on- and off-shore teams
- Experience working in an Agile environment
- Knowledge of billing platforms
- Familiarity with Terraform and CloudFormation
- Experience with observability tools like Grafana and Kibana
- Understanding of JMS or other message processing platforms
Vonage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vonage and has not been reviewed or approved by Vonage.
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Leave & Time Off Breadth — Leave programs include PTO/vacation, paid holidays, and maternity/paternity leave, with unlimited paid time off highlighted for many salaried roles. Paid sick leave is also available in some cases.
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Healthcare Strength — Healthcare coverage includes medical, dental, and vision insurance alongside HSA and FSA options. Wellness-related offerings such as gym membership or reimbursement are available in some locations.
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Flexible Benefits — Benefits extend to flexible schedules, work-from-home/telecommuting options, and ancillary protections like legal plans and voluntary auto, home, and pet insurance. Equipment support such as company-provided laptops is also noted.
Vonage Insights
What We Do
We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.
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